HR Administrator

HR Administrator, ASAP Start, Leicester , 6 Month Fixed Term Contract, Amazing Media Company, £26,000 + benefits

Are you ready to elevate your HR career and be part of a high-impact team where your work truly matters?

We’re on the hunt for a resilient, motivated, and detail-driven HR Administrator to join our clients Human Resources powerhouse. This is your opportunity to become the go-to force behind smooth operations, quick resolutions, and world-class service.

If you’ve got the fire to own your impact, bring positive energy to every task, and drive change from the inbox to the boardroom, keep reading.

• Be the Gatekeeper of HR Clarity
  Manage and prioritise incoming HR queries through the HR Admin mailbox using the ServiceNow ticketing system. Every ticket you touch is a chance to make a difference.

• Own the Solution
  Research HR-related queries, provide accurate resolutions, or assign tickets with precision. Whether it’s payroll, policy, or people—you’ll know how to find the answer or who can.

• Be the Calm in the Chaos
  Confidently handle calls through the general HR advice line when needed, while staying laser-focused on email queries—our primary communication channel.

• Collaborate to Win
  Work shoulder-to-shoulder with the HR Business Support team, ensuring every response is timely, accurate, and aligned with our values.

You’re not just looking for a job—you’re looking to make a difference. You know that Human Resources is about people, passion, and precision. You bring:

• Positive energy, even under pressure.

• Relentless attention to detail—you dot the i’s, cross the t’s, and still go the extra mile.

• Resilience—you bounce back stronger, every time.

• Customer-first mindset—you don’t just respond, you serve.

• Proactive problem solving—you don’t wait to be told; you take the lead.

• Collaboration—you thrive in a team, but own your lane.

• Excellent written and verbal communication skills

• Strong interpersonal and customer service abilities

• Experience in HR administration (essential)

• Exceptional multitasking and prioritisation skills

• Calm, focused, and solutions-oriented under pressure

• Solid IT skills (Microsoft Office and beyond)

• Self-motivated, reliable, and always professional

• Committed to timekeeping and follow-through