HR Advisor

Are you an experienced HR Advisor looking to take the next step in your career? Do you enjoy being at the heart of the operation, partnering closely with leaders and colleagues to make a real difference? Are you confident handling employee relations matters in a fast‑paced, unionised environment? If so, this could be the role for you.

Here at GXO, we’re looking for a HR Advisor to join us on our WH SMITH site based in Birmingham. In this role, you’ll support the HR Manager in delivering a professional, proactive, and consistent HR service to the operation, working closely with managers and trade union representatives to support business objectives and colleague engagement.

This is a full‑time, permanent position, offering a genuine opportunity to develop your HR career within one of the world’s leading logistics organisations. The hours of work are Monday to Friday, 08:00 – 16:00 or 09:00 – 17:00

Pay, benefits and more:

You’ll be paid a salary of up to £33,000 per annum, you’ll also receive 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes, a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Ongoing learning and development through GXO University, with clear support for CIPD progression and long‑term career development. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more.

What you’ll do on a typical day:

• Advise and support managers on employee relations matters including discipline, grievance, absence, and performance management


• Work closely with Trade Union representatives and site leadership to maintain effective employee relations


• Support recruitment, onboarding, organisational change activity (TUPE, redundancy), and HR projects at site level


• Ensure HR policies, procedures, and legal compliance are applied consistently, supporting engagement and risk reduction

• Support and coach operational managers to build confidence and capability in managing people matters


• Monitor and provide HR Manager with management information with relation to HR matters, such as headcount, turnover and absence


• Organise and lead engagement activities for the site

What you need to succeed at GXO:

• Proven experience in an HR Advisory or HR Officer role with exposure to complex ER cases


• Strong communication and influencing skills with the confidence to challenge constructively


• Ability to work autonomously in a fast‑paced, unionised environment while managing competing priorities

• Solid understanding of UK employment law and practical application within an operational setting


• CIPD qualified or working towards a qualification (transport/logistics experience desirable)

 We engineer faster, smarter, leaner supply chains #LI-LB2

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees.  We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.