HR Advisor

We're on the hunt for a talented HR Advisor to become a valued member of our team at the bustling hub of Cardiff Bay headquarters. This role offers a hybrid work model, with a requirement for 50% of your week to be spent in the office.

WHO ARE WE?

Privately owned and independently minded, Creditsafe operates with the singular vision of powering business decisions. We do this by delivering valuable intelligence on customers, suppliers, and potential buyers to corporates, public sector organisations, and SMEs globally.
Our journey began in 1997 in Oslo, Norway in 1997, with a revolutionary dream to make business information accessible to all. Twenty-five years later, we’ve not only realised this dream, changed the market for the better, made data intelligence accessible to all businesses big and small but most importantly, opened up new avenues of data intelligence for businesses with machine learning, AI, and connected data.
From risk management through to opportunity identification, our industry-leading solutions, power decisions for companies by turning their data into actionable insights that help them become stronger, grow faster, and thrive.

THE TEAM

Join our exceptional HR team, where every day is an opportunity to shape the heartbeat of our thriving headquarters in Cardiff Bay. Our team stands at the forefront, championing our organisation's collaboration, dynamism, and efficiency. Nestled in the bustling core of our company, we are committed to offering unwavering support as a human resources team. Working hand-in-hand with all company departments, we ensure flawless integration and alignment with the overarching goals of our organisation.

JOB PROFILE

As an HR Advisor at Creditsafe Group, you will be crucial in supporting the organisation's day-to-day HR activity, acting as a key point of contact for employees and management and working closely with individuals, teams, managers, and key stakeholders to continuously develop organisation and people capability. This is an exciting role where you will also be encouraged to get involved with various strategic HR projects and exciting initiatives throughout the employee life cycle.
You will need to develop an excellent understanding of the organisation, our strategy, and customers (both internal and external), as well as a very good understanding of the people challenges faced by the organisation. You must therefore have the ability and proven record of developing meaningful relationships with key people in your business area, and other people teams in the organisation.

KEY DUTIES AND RESPONSIBILITIES

• Provide expert advice and guidance to managers and employees on a wide range of HR matters, including employee relations, performance management, and policy interpretation.
• Collaborate with managers to develop and implement effective performance management strategies, including goal setting, performance reviews, and career development plans.
• Contribute to the development and implementation of HR policies, procedures, and initiatives to ensure compliance with relevant legislation and best practices.
• Support HR people with insights and reporting, analysing trends and providing recommendations for improvement.
• Play an active role in HR projects and initiatives; such as employee engagement, well-being diversity and inclusion, and organisational capability & development.
• Actively monitor, and together with the relevant manager, manage all absence cases
• Build and maintain strong productive relationships with managers and employees and attend appropriate meetings as required.

The responsibilities detailed above are not exhaustive and you may be requested to take on additional responsibilities deemed as reasonable by their direct line manager.

SKILLS AND QUALIFICATIONS

• You should be qualified to at least a Level 5 CIPD qualification and be able to demonstrate a proven track record in managing a wide variety of HR-related matters. (If you have proven demonstrable experience and are currently working towards CIPD qualification, we are happy with that if you are the right person for the role)
• Great interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy is a must.
• Excellent written skills and business acumen.
• Excellent organisational skills and attention to detail.
• Focused on achieving results and working toward continuous improvements.
• Ability to work on own initiative, and confidence to work independently as well as part of a team
• Proficient with the full Microsoft suite, experienced using HR information systems (HRIS), and technically savvy in using other computer applications.
• The desire to focus on your personal and professional development is a must

BENEFITS

• Competitive Salary.
• Company Laptop supplied.
• 25 Days Annual Leave (plus bank holidays).
• Hybrid working model.
• Healthcare & Company Pension.
• Cycle to work and Wellbeing Programme.
• Global Company gatherings and events.
• E-learning and excellent career progression opportunities.
• Plus more that can be found on the benefits section on the Careers page, https://careers.creditsafe.com/gb.

Creditsafe is an equal-opportunity employer that values diversity. Please contact Creditsafe if there is any support you need with your application.