Job Description:

HR Advisor – Pallas Portfolio

Job Summary

The HR Advisor will provide proactive, solution‑focused HR support across the Pallas Portfolio, working closely with the HR Manager and HRBP to deliver consistent people practices, high‑quality employee support, and operational excellence.

Key Responsibilities

Employee Relations & Manager Support

• Coach and advise managers on ER matters including performance, absence, disciplinary, grievance, restructuring, and succession planning.

• Attend and support formal meetings, ensuring accurate documentation and timely follow‑up.

• Provide practical, solution‑driven HR advice aligned with Pallas policies and employment legislation.

HR Operations & Employee Lifecycle

• Manage day‑to‑day HR administration including HRIS updates, personnel files, onboarding, internal communications, and lifecycle documentation.

• Produce monthly/quarterly HR reports and provide data insights to managers.

• Maintain accurate, confidential employee records in line with company policies and GDPR.

Recruitment & Onboarding

• Support end‑to‑end recruitment: drafting job descriptions, liaising with agencies, screening candidates, interviewing, and issuing offers.

• Conduct Right to Work checks and support sponsorship processes where required.

• Deliver and continuously improve the onboarding programme for new starters.

Learning, Development & Performance

• Support the design, delivery, and maintenance of training programmes across the employee lifecycle.

• Assist with performance review cycles, performance management processes, and talent development activities.

• Support apprenticeship management and relationships with external providers.

HR Systems & Compliance

• Provide support for HR systems including Workday, Zendesk, KnowBe4, and Training Zone.

• Ensure compliance with health and safety policies and HR governance requirements.

• Contribute to policy updates and handbook revisions in line with legislative changes.

Projects, Payroll & Acquisitions

• Support monthly payroll processes, salary reviews, bonuses, and ad‑hoc payments.

• Contribute to HR projects and change initiatives as required by the HR Manager.

• Provide HR support during acquisition activity, from due diligence to onboarding.

Required Skills & Capabilities

• CIPD Level 3 or 5 (full or part qualified).

• Minimum 3 years’ generalist HR experience.

• Strong interpersonal, communication, and presentation skills.

• Excellent organisational skills with the ability to manage multiple priorities.

• Confident working independently and collaboratively within a team.

• Proficient in MS Office (Word, Excel, PowerPoint).

• Experience with Workday (desirable).

• Ability to contribute to policy drafting and HR process improvements.

• Self‑motivated, flexible, and committed to delivering high‑quality HR support.

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More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

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