HR Advisor - Pay

About the job.

We have an exciting opportunity available to join our HR Shared Services Team as a HR Advisor in Pay! As a HR Advisor, you’ll provide a customer focused service through providing timely support and guidance to our people in terms of their pay. You’ll also work closely with key stakeholders across HR and the business to swiftly resolve queries.

The queries and requests that the team handle can relate to Pension, Reward and Performance, PAYE, Third Party Deduction, Statutory Payments, Cycle to Work, P11D and more. The role requires a high level of detail to accurately process data, information, and requests. 

Interviews are expected to take place during the week commencing 10 August, with a planned start date of 21 September.

• Provide first line advice and take responsibility for the accurate resolution of pay related queries to managers and employees.


• Perform data changes in Payroll systems and audit payroll data to ensure that we are providing a compliant service.


• Understand and be able to communicate HR policies, processes and procedures that impact pay to employees and managers.


• Accurately processing payroll elements on employee records with a right first-time approach and review payroll reports to ensure our people are paid accurately.


• Collate and monitor trends in queries and processes to suggest continuous improvement amendments as required.

About you.

• Payroll experience including Statutory Payments, P11D, Rewards, Pension, HMRC and basic tax queries, P11 calculations (desirable).


• Vocational or standard qualifications – either GCSE/A-Levels or NVQ/Apprenticeship.


• Some knowledge of HR policies and processes, with a mix of sector experience (desirable).


• Able to build and maintain strong relationships within HR and with our people.


• Experience of Microsoft Office along with solid verbal and written communication skills.

About us.

Here at National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Our HR directorate includes a wide range of services to support our people to be the best they can be, and to enable the organisation to achieve its goals and objectives. 

We're fully committed to making National Highways a great place to work. We want an inclusive culture where our people feel informed, motivated, engaged - and always reaching for high levels of performance.

Through our People Strategy we're also building our company's resilience, making it better prepared for the future - and we're always striving to improve our day-to-day services.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.