HR & Operations Administrator

HR & Operations Administrator

Location: London

Contract Type: Permanent, Full-Time (Monday-Friday, 9:30 AM - 6:00 PM)

Are you ready to bring your energy, initiative, and people skills to a fast-paced and growing telecoms company? We're looking for a proactive and assertive HR & Operations Administrator to join our Head Office team. This role blends HR administration, operational support, and employee engagement in an exciting and dynamic environment.

What You'll Be Doing

- Be the first point of contact for employee HR queries-by email, phone, and in person

- Draft job specs, manage recruitment ads, and liaise with agencies to find the best talent

- Prepare job offer packs, contracts, and workstation setups for new hires

- Own and manage employee perks like Birthday Leave and Holiday Advantage

- Lead engaging induction sessions for new team members

- Handle HR admin across the full employee lifecycle-starters, leavers, contracts, payroll instructions

- Schedule and file probation reviews and performance feedback

- Maintain accurate HR documentation and filing systems

- Manage HR platforms (e.g. Bright HR) for tracking absence, holidays, and scheduling

- Send weekly internal team updates

- Take meeting minutes and support disciplinary procedures

- Create protocols for onboarding and exit interviews

- Produce HR reports for management

- Make travel bookings for the team-hotels, trains, car rentals, catering

- Manage access cards and offsite event coordination

- Liaise with landlords and tenants on office space and facilities

- Support various projects and ad hoc operational tasks as needed

What We're Looking For

- Previous HR experience is highly preferred

- A confident, proactive team player who's highly organised and great at multitasking

- Excellent written and verbal communication skills

- Positive attitude, strong attention to detail, and a love for keeping things running smoothly