HR Casework Officer

The role of HR Casework Officer in the public sector involves delivering expert guidance and support on employee relations matters. You will handle casework efficiently while ensuring compliance with policies and employment law.

Client Details

This organisation is a large public sector entity committed to serving the community in Slough. It is known for its structured and policy-driven approach to human resources management.

Description

• Provide expert HR advice to line managers on employment issues.
• Support managers and employees in resolving employee relations matters.
• Manage caseloads including grievances, performance, and disciplinary issues.
• Maintain accurate case records and monitor progress against SLAs.
• Analyse HR data to identify trends and recommend improvements.
• Mediate conflicts and facilitate positive working relationships.
• Ensure compliance with employment laws and internal policies.
• Deliver coaching and training to managers on HR practices.
• Collaborate with HR and legal teams for consistent policy application.

Profile

A successful HR Casework Officer will have:

• CIPD Level 5 qualification or equivalent experience.
• Strong knowledge of employment law and HR best practices.
• Proven experience managing complex employee relations cases.
• Excellent communication and interpersonal skills.
• Ability to build trust and resolve sensitive issues effectively.
• Strong problem-solving skills and a drive for service improvement.

Job Offer

• Competitive salary of approximately £37000 per annum.
• Generous annual leave entitlement of 26+ days.
• Access to a robust pension scheme.
• Flexible and hybrid working arrangements.
• Wellbeing and childcare support initiatives.
• Season ticket loans to ease commuting costs.

This is a fantastic opportunity for an experienced HR professional to join a respected public sector organisation in Slough. If you have the skills and expertise required, we encourage you to apply today!