KPI’s: New starter experience | Process accuracy | Task turnaround
The Opportunity
Soar Group is the UK's fastest-growing performance agency group - Hambi Media, For You Advertising, and Soar With Us. We're around 100 people across London and remote, and the lifecycle activity that keeps a group this size running well has become a craft in its own right.
We are looking for a highly organised and proactive HR Coordinator to support the day-to-day operations of the People function. This role is ideal for someone who thrives in a fast-paced environment, enjoys creating structure and consistency, and is passionate about delivering an outstanding employee experience.
The HR Coordinator will play a key role in supporting recruitment, onboarding, employee administration, HR compliance, and internal people processes across the business.
What Sets Us Apart
Nominated for Meta's Creative Diversity Award 2025, the only independent agency recognised
Highest independent agency spend on Meta in 2025
Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US
Two production studios (London and Manchester)
Creators of D2C Diaries, one of the UK's leading eCommerce podcasts
Partnered with Meta, TikTok, Foreplay, and Triple Whale
What You'll Own
Recruitment & Hiring Support
Coordinate interviews and scheduling across departments
Manage candidate communication throughout the hiring process
Support job posting creation and management across hiring platforms
Maintain recruitment trackers and hiring documentation
Assist hiring managers with interview coordination and candidate feedback
Onboarding & Employee Experience
Maintain HR records, policies, and documentation
Support payroll preparation and benefits administration
Assist with compliance processes including right-to-work checks and employment documentation
Support internal HR reporting and people data management
Ensure HR systems and trackers remain accurate and up to date
Employee Support
Act as a first point of contact for general HR-related queries
Support employee engagement initiatives and internal communications
Assist with company events, team activities, and culture initiatives
Provide administrative support to the wider People team
This role demands someone genuinely organised, warm, and detail-obsessed - with real care for the craft of coordination and the people it serves.
Must-Have:
2+ years experience in an HR, People Operations, Recruitment, or Coordinator role
Strong organisational and administrative skills
Excellent communication and interpersonal abilities
High attention to detail and ability to manage multiple priorities
Comfortable working in a fast-moving and collaborative environment
Experience using HR systems, ATS platforms, or recruitment tools is advantageous
CIPD qualification or working towards one is desirable but not essential
What Success Looks Like:
In your first 3 months:
Every new starter across the group has a day-one experience that feels deliberate and high-standard
Contracts, references, and onboarding admin are running cleanly with zero slips
You've built trusted relationships across the group
You’re proactively identifying stories to evangelise our employer brand
By month 6:
Lifecycle operations run so well they're invisible - the highest compliment this work can receive
You've co-launched at least one meaningful culture moment that team members talk about
You're operationally independent, trusted to run coordination with minimal oversight
You've identified at least two process improvements that have made the function measurably better
28 days paid holiday including birthday leave, Christmas Eve and New Year's Eve
Long-service holiday scheme: 1 extra day per year of service after 2 years
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