HR Coordinator Service Delivery

Job Title: HR Coordinator
Location: London – Hybrid Working Model

Contract Duration: Fixed Term, 4 Months

Application Deadline: 16th June 2026

About Springer Nature

Springer Nature opens the doors to discovery for researchers, educators, clinicians, and other professionals. Every day, around the globe, our imprints, books, journals, platforms, and technology solutions reach millions of people. For over 180 years, our brands and imprints have been a trusted source of knowledge to these communities, and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood, and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.
Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup.

About The Role

As a HR Coordinator in this 4-month fixed-term position, you will serve as the first point of contact for Springer Nature UK employees. You will provide support throughout the employee life cycle, handling HR queries related to payroll, references, and policies. In addition, you will take ownership of transactional administration, maintain accurate employee records in the HR system, resolve enquiries, and ensure the integrity of HR data.

Role Responsibilities:

• Process administration of employee life-cycle events (onboarding – departure)
• Maintain accurate data in all systems including the Human Resources Information System
• Delivering new starter inductions and ensuring all documentation is obtained for processing
• Payroll administration for timely processing e.g. salaries; managing workload in order to ensure deadlines are met effectively
• Support a variety of projects in conjunction with the Service Delivery team and HR Managers to support business needs
• Support the HR International team through report production and data analysis
• Enquiry resolution and escalation as appropriate
• Good knowledge and understanding of HR processes and policies and best practice
• Note taking at formal meetings, e.g. disciplinary, grievance, redundancy

Experience, Skills, and Qualification:

Essential

• Previous administration and organisational experience
• Accuracy and attention to detail
• Working knowledge of Microsoft Office suite of applications
• Able to effectively gather and interpret information
• Able to prioritise and plan work activities effectively
• Good written and verbal communication
• Ability to manage sensitive information appropriately and confidentially
• Ability to meet deadlines and deliverables with minimum supervision
• Able to collaborate with the team and wider business
• Able to adapt to change
• Effective time management skills

Desirable

• Exercise critical thinking skills in production and analysis of HR reporting
• Demonstrable sound judgement and understanding of proper escalation of queries
• A-Level or equivalent standard of qualification/ demonstrable experience
• Demonstrated interest in Human Resources either through study or previous work

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