HR Operations Advisor

Location: Swindon (Hybrid – 2 days per week onsite: every Wednesday and one additional day)

Contract: Initial 3-Month Contract

Rate: £375 per day (Umbrella)

IR35 Status: Inside IR35

Security Clearance: BPSS required

About the Role

We are seeking an experienced HR Operations Advisor to join an organisation on an initial three-month contract. This is an excellent opportunity for an HR professional with strong employee relations experience to provide expert operational HR support within a collaborative and fast-paced environment.

Working closely with managers and key stakeholders, you will deliver practical HR advice across a broad range of people matters, ensuring compliance with employment legislation, organisational policies and HR best practice. You will play a key role in supporting managers, resolving employee relations issues, contributing to organisational change initiatives and driving continuous improvement across HR services.

Key Responsibilities

As HR Operations Advisor, you will:

* Provide expert HR advice and guidance to managers and employees on HR policies, procedures and employee relations matters.

* Manage a varied employee relations caseload, including disciplinary, grievance, absence management, capability and performance cases, ensuring timely and compliant resolution.

* Coach and support managers to make effective, consistent and legally compliant people management decisions.

* Act as an escalation point for operational HR queries, resolving issues through the appropriate application of policies and procedures.

* Build and maintain strong working relationships with managers, employees and key stakeholders across the organisation.

* Support organisational change programmes by providing HR guidance throughout implementation.

* Assist with recruitment activities, including coordinating job descriptions, supporting hiring managers and maintaining recruitment records.

* Maintain accurate employee records and update HR systems in accordance with data protection requirements.

* Analyse HR data and trends, producing reports and identifying opportunities for service improvement.

* Contribute to HR projects and continuous improvement initiatives to enhance HR processes and service delivery.

* Ensure all HR activities are carried out in line with employment legislation, organisational policies and HR best practice.

* Escalate complex or high-risk matters where appropriate.

About You

To be successful in this role, you will have:

* Demonstrable experience in an HR Advisory or HR Operations role.

* Proven experience managing employee relations cases, including disciplinary, grievance, absence and performance matters.

* CIPD Level 5 qualification (or above), or equivalent practical HR experience.

* A strong understanding of UK employment law and HR best practice.

* Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.

* Strong organisational skills with the ability to manage multiple priorities and work independently.

* Sound judgement when interpreting and applying HR policies and procedures.

* Experience using HR information systems and maintaining accurate employee records.

* A customer-focused approach with a commitment to delivering a high-quality HR service.

Desirable Experience

It would be advantageous if you have:

* Experience using Oracle Fusion HR.

* Experience supporting organisational change programmes.

* Experience analysing HR metrics and producing management information.

* Previous experience working within the public sector or a large, complex organisation.

* Knowledge of pension administration processes.

Working Arrangements

* Hybrid working model.

* Mandatory onsite attendance in Swindon every Wednesday and one additional day each week (this requirement is fixed).

* This role must be undertaken within the United Kingdom
Only candidates based in UK and eligible to work in UK are allowed