HR Process Governance Lead (Fixed Term 12 months)

Are you looking for a career move that will put you at the heart of a global financial institution?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview:

HR Partnership & Delivery sits at the centre of Citi’s HR business solutions. This team's proposition is to provide guidance and coaching to managers on all employee life-cycle processes, solving day to day HR needs for employees by leveraging technology to provide simple and effective employee focused processes

We’re currently looking for a high calibre professional to join our team as maternity cover for 12 months in Belfast.

What you’ll do:

• Be the first point of contact for any process implementation requests.

• Gather, document and conduct impact assessments on process change requests.

• Lead the due diligence process for the transition of HR processes.

• Maintain effective relationships with all internal teams to ensure that process changes are identified, managed effectively and have the correct stakeholders involved.

• Prepare content and provide oversight of the HRP&D governance forum to enable the senior leaders with clear facts to allow fast and sound decision-making

• Analyze end to end operations to enhance business resilience by identifying business improvements, opportunities and waste removal using Lean methodology

• Identify opportunities for technology solutions, enhancing customer experiences, and improving operational efficiency.

• Work with Process Design Leads and other key stakeholders to successfully manage change arising from process remediation, improvement and implementation efforts

• Engage with Process Design & Re-engineering partners as well as other HR stakeholders to produce Process documentation. This will also involve creating process maps when required.

What we’ll need from you:

• Ability to deal with ambiguity and through communicating openly, maintain a focusing on problem-solving, accepting change, and maintaining a calm and resilient mindset

• The ability to engage with a broad range of stakeholders and to quickly build credibility and influence with senior stakeholders

• A detailed approach to identifying process changes and opportunities utilising Lean methodology

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:  

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program 

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.