HR Shared Service Manager

????? HR Shared Services Manager
?? Location: Farringdon, London (3 days in office)
??? Contract: 12-Month Fixed Term Contract
?? Salary: £70,000 per annum

About the Role:
We're partnering with a dynamic organisation going through a period of exciting transformation. They're looking for an experienced HR Shared Services Manager to lead and evolve their HR service delivery model during a key transition phase.

This is a hands-on leadership role that offers the opportunity to truly shape the function - perfect for someone passionate about building structure, driving performance, and making a lasting impact.

Key Responsibilities:

• Lead and develop a junior HR Shared Services team, providing day-to-day support and coaching

• Drive performance and accountability across the team by introducing and managing core metrics and KPIs

• Build and optimise reporting dashboards, SLAs, and HR analytics to improve service delivery

• Ensure strong compliance and risk management across all HR operations - ideally with a global lens

• Partner with key stakeholders across HR and the wider business to identify areas for continuous improvement

• Play a key role in embedding structure and consistency in HR operations during a period of significant change

What We're Looking For:
? Proven experience managing HR Shared Services in a fast-paced, evolving environment
? A confident and supportive leader who thrives on uplifting junior team members
? Strong knowledge of HR operations, reporting, metrics, and systems
? Comfortable working with SLAs, dashboards, and performance data
? A good understanding of compliance and risk - international experience is a plus
? Proactive, process-driven, and able to influence change across functions

Why Apply?
This is more than just a management role - it's a chance to create, shape, and own a key part of the HR function. If you're looking for a challenge where your impact will be felt, this could be the perfect move.