HR Systems Associate - Workday

About the Role:

The HR Systems Associate is a global role that will work with HR Systems team to provide functional support to our HR systems (workday).
The ideal candidate will support business-as-usual (BAU) operations by managing and resolving Workday tickets, conducting testing for new features, and assisting with system implementations and enhancements.

Responsibilities:

• Provide day-to-day support by handling Workday-related BAU tickets and ensuring timely resolution.


• Perform functional testing of Workday updates, new features, and system enhancements.


• Document test cases, test results, and support procedures.


• Assist in the configuration and implementation of new modules or changes in existing Workday processes.


• Must understand the importance of proper documentation and tracking of work.


• Troubleshoot Workday configuration issues, find root cause and resolve timely.


• Monitor integrations between Workday, Greenhouse, other internal systems, and third-party systems, identify issues and work with Integrations team to resolve.


• Develop process mapping documentation, user procedures, guidelines, and training documentation.


• Review, test and communicate to stakeholders any impact of Workday semi-annual release.


• Monitor Workday Community and maintain knowledge of Workday functionality and any updates.

Qualifications:

• Bachelor’s degree in human resources, business, computer science, information Technology required.


• 1 to 3 years of hands-on experience with Workday Core HCM.


• Experience in Core HCM


• Knowledge of Workday design, structure, functions, and business processes.


• Strong analytical and problem-solving skills.


• Good communication and interpersonal skills.


• Ability to work independently and as part of a team.


• Highly professional with high ethical standards for handling confidential information.