Hub Support Officer - B1

This opportunity is only open to applicants who are currently 'Priority Movers'. Applications from individuals not currently on the Priority Mover list will be rejected and not considered. 

Are you inquisitive and enjoy problem solving? Do you enjoy working as part of a team and are you looking for a new and challenging role in a location neutral setting?

The DGNZ Correspondence Hub are a new centralised team who handle, start to end, all FOI and EIRs for 5 Directorates in DGNZ  (ARE, DECC, EnFor, Marine and Offshore Wind), one of the largest DG’s in the Scottish Government.

Based within the Correspondence Hub Team, our Hub Officer role offers the unique opportunity to engage in a cross cutting Operational Delivery role by delivering a high volume of FOI and EIR casework.

DGNZ Correspondence Hub, operate in a hybrid environment with officers based across Scotland from the Highlands to the Borders.  
 

This is a challenging role within a high performing team, that offers autonomy in how you manage your workload, with the opportunity to engage with stakeholders at all levels not only across DGNZ but also the wider Scottish Government, UK Government and Devolved Administrations. It also provides you the opportunity to gain insight and experience in exciting and high-profile policy areas. 

As one of 10 Hub Officers, you will play a pivotal role in providing advice and guidance on FOI and EIRs, and delivering casework across DGNZ Directorates (ARE, DECC, EnFor, Marine and Offshore Wind). 

You will be responsible for creating FOI and EIR responses and providing support to your Hub Case Manager, assisting in the coordination and assignment of FOI/EIR responses within the statutory time frames. The skills and experience you bring will help us to continue to deliver a first-class experience to our stakeholders.

Responsibilities

• Create responses to FOI and EIR requests. 
• Provide support and advice to your Hub Managers.
• Develop an in-depth knowledge of EIR and FOI legislation and best practice to enable delivery of high quality and robust responses to EIR and FOI cases within legal deadlines. 
• Develop an in-depth knowledge of Data Protection, GDPR, Information Governance and Records Management. 
• Build and maintain positive relationships, working collaboratively with colleagues across Scottish Government to produce factual and informed responses containing complex information in a clear and concise format to meet the needs of various audiences. 
• Create ad hoc MiCase correspondence such as General Responses. 

Working pattern

This role is a permanent level transfer position. 

This post is location neutral.

How to Apply

Applications for this position will only be accepted from substantive B1 employees. 

Please submit a statement outlining your suitability for the role, relevant skills and experience, and what you would bring to the team (maximum 500 words).

Vacancy closes at 11:59pm on Tuesday the 28th July.

Selection Process

All applications will be invited to an informal discussion with the hiring manager.

Informal discussions are to be confirmed.

Further Information

If you have specific questions about the role, please contact [email protected]

Read our Candidate Guide for further information on our recruitment and application processes