Human Resources Consultant

Job Description:

Job Title: Human Resources Consultant

Corporate Title: Vice President

Location:  Belfast

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Join Us in Belfast – A City of Opportunity and Innovation

We’re proud to announce the opening of our new office in Belfast, a vibrant and fast-growing hub for financial services and technology. This expansion marks a significant milestone in Bank of America's commitment to investing in talent and innovation across the UK and Ireland. Located in the heart of a city known for its rich history, dynamic culture, and thriving business community, our Belfast office offers a unique opportunity to be part of something new and impactful. Whether you're local or considering relocation, you'll find a welcoming environment, excellent quality of life, and the chance to shape the future of banking with us.

Job Description

We are seeking an HR Consultant to provide on-site HR support across the Belfast site and the Global Operations line of business. Belfast is a growing operational hub, and this role will play a key part in shaping the people agenda as the site scales.

The Operations client group comprises approximately 2,000 employees across the UK and EMEA, predominantly within Operations. The role reports to the Senior HR Business Partner for EMEA Operations and works closely with the broader Operations HR generalist team, as well as specialist HR functions, to deliver high-quality HR support.

The HR model is structured around aligned business partners and specialist functions, within a matrixed global environment. As such, strong collaboration, judgement and communication skills are essential.

Responsibilities:

You will act as a trusted HR adviser to the business, providing pragmatic counsel and support to enable effective people decision‑making and delivery of the business plan. The role requires a strong on‑site presence in Belfast and close partnership with regional and global HR colleagues, to ensure the seamless delivery of global initiatives and core processes:

• Performance & Reward: drive performance management, year-end processes, compensation, and promotion activity. Provide guidance on HR policies and procedures, ensuring consistency and appropriate risk management.
• Staffing & Talent Acquisition: partner with our Talent Acquisition partners and the business to deliver lateral hiring plans.  Support candidate assessments, offer approvals and onboarding activity.
• Leadership Development: partner with L&D to support organisational effectiveness and leadership capability. Contribute to organisational design activity.
• Learning: partner with Learning to identify skills gaps and implement solutions across both technical and behavioural capability.  Facilitate HR‑led learning or education sessions where required.
• Employee Relations: partner with Employee Relations to proactively identify and manage risks, ensuring outcomes protect the firm’s franchise.
• Employee Engagement & Culture: analyse employee engagement survey results and partner with leaders on tracking action plans. Play an active role in shaping a positive, high‑performance culture within Belfast.
• HR data: partner with HR data and reporting team to deliver workforce insights including headcount, attrition, mobility. 
• Projects: Support with the delivery of cross-Line of Business HR initiatives with focus on growth and site maturity.

Required

• Prior HR experience supporting a Financial Services business 
• Solid knowledge across the core HR disciplines (performance, talent acquisition, ER, learning, reward).
• Experience working in a fast‑paced, operational environment; Operations experience is advantageous.
• Strong judgement, resilience and ability to manage ambiguity and competing priorities.
• Proven ability to work independently while collaborating effectively across multiple teams in a matrixed environment.
• Strong analytical capability, including interpreting data and identifying trends.
• Proactive, commercial and business‑focused mindset, with the confidence to challenge where appropriate.
• Excellent written and verbal communication skills.
• Adaptable, flexible and comfortable supporting change in an evolving organisation.

Benefits of working at Bank of America

UK

• Private healthcare for you and your family
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, and virtual GP services
• Access to the Peppy App which provides 1:1 support, consultations and resources relating to men’s health, women’s health, fertility, menopause and pregnancy & parenthood
• Access to a range of gyms, exercise classes and wellbeing Apps through Wellhub, including Headspace and Calm
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, political opinion, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We monitor the community background and sex of our job applicants and employees in order to demonstrate our commitment to promoting equality of opportunity in employment and to comply with our duties under the Fair Employment & Treatment (NI) Order 1998. We invite you to register your information by completing the following form https://bac.avature.net/belfast

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.