HVAC Technical Support Engineer

HVAC Technical Support Engineer, based near Portsmouth.
Salary up to £50k plus full company benefits.

Benefits:
* Become a true product expert.
* Help develop the technical team and contribute towards future growth.
* As the team grows, your role can grow with it!

THE ROLE
* Providing support to customers with technical issues on equipment at install, commissioning and post install levels.
* Working with engineers, installers and contractors via phone, email, video calls and site visits as required.
* Providing trouble-shooting, diagnostics and warranty claims on products to include chillers, heat pumps, air handling units and air conditioning equipment.
* Involved with training and advising internal staff and external partners on best practice.

THE PERSON
* Seeking an experienced HVAC Engineer across commercial products to include chillers, heat pumps, AHU's and VRF.
* Ideally coming from a service and breakdown background working as an engineer, supervisor or manager, with the ability to help customers with fault diagnosis.
* Excellent verbal and written communication skills.
* Full driving licence required, with trade qualifications such as F-Gas preferred but not essential.

THE PACKAGE
A basic up to £50k plus full company benefits, 25 days holiday.

THE LOCATION
A hybrid role based out of the office near Portsmouth
Some home working offered once trained, plus trouble-shooting visits to customer sites as and when required
Only candidates based in UK and eligible to work in UK are allowed