Ice Rink Shift Leader - Full Time - Guildford Spectrum

Do you want to make a difference within your local community, supporting people to improve their lives through leisure?

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real difference to local people’s lives then Freedom Leisure is the place for you!

We are a not-for-profit leisure trust with we have a strong purpose and commitment to support our local communities and hard-to-reach groups encouraging them to become more active, contributing to improved lives. From Swimming lessons, to walking football and everything in-between we are driven to provide fun and welcoming sessions to support the whole community to be active, both within our leisure centres and in the local community.

We are looking for a Ice Rink Shift Leader to join the team. You will be working in co-operation with the Ice Duty Manager and the team in all aspects of the operations of the Ice Rink. We are looking for someone to support the Duty Managers to ensure the facilities are operating within required standards of quality and customer service. Someone who is customer focused, and able to deliver exceptional customer service at all times. We are looking for fun, dynamic and enthusiastic individuals to be part of the Freedom Leisure team.

The good thing is that we provide you with full training and great potential for career progression, we have over 100 facilities across England and Wales – many of our staff have built successful careers with us because they love the having a positive impact in their local communities and enjoy the variety that the role provides.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 37 hours a week, Monday to Sunday (Rota basis)

• To support the supervisory team in the effective operation of the Ice Rink facilities on a day-to-day basis.
• To provide the highest standards of customer service and safety at all times in accordance with the policies, procedures and systems.
• To contribute to operating the Ice Rink facilities in a professional and business orientated manner, in accordance with the organisations aims and objectives.
• To work in co-operation with the Ice Duty Managers, Assistant Ice Manager and ICE Team in all aspects of the operations of the Ice Rink.
• To monitor, train and supervise Casual Ice Rink staff to ensure that standards of customer service and personal presentation are maintained.
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of colleagues

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
• Discounted Staff membership (including family members)
• Incremental holidays
• Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
• Company pension
• Various insurance and saving schemes
• Financial advice
• Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
• All this as well as fully funded training and career progression opportunities in a team working environment

Closing date: 5th July 2024

Salary: up to £22,069 per annum