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ICT Applications Specialist (QL) - Birmingham

icon building Company : St Basils
icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - ICT Applications Specialist (QL) - Birmingham

CLOSING DATE: Friday 28th March 2025

Job Title: ICT Applications Specialist - QL & Other Systems

Reports to: Head of ICT

Salary: Scale PO3, Points 38-41, £37,480 - £40,778 per annum, pro rata

Hours of work: Full Time (37.5 hours per week)

Specific Accountabilities:


  • To continually assess the use of QL by the St Basils staff

  • Support the business in achieving: business process efficiency, value for money, its vision and business objectives

  • Provide business & systems consultancy in relation to the implementation of any available QL upgrades

  • Implementation of new systems and system enhancements/changes and documentation.

  • Analyse business requirement through process mapping and implement system solutions

  • Engage with business stakeholders across the business to understand their system requirements, expectations and identify gaps or opportunities while documenting the process.

  • To liaise and consult with other departments on queries and problems regarding QL and related issues

  • To support staff on a day to day basis with technical / user issues

  • To have an understanding of SQL / SSRS and be able to produce reports to analyse data integrity

  • To develop the testing programme, producing functional specifications and robust test plans for carrying out the testing of QL releases

  • To prepare and deliver mini QL update / training sessions to St Basils staff

  • To deliver one to one training to St Basils staff on an adhoc basis

  • To communicate with Aareon support regarding issues from St Basils

  • Help the staff at St Basils to understand QL. To undertake any new initiatives at a level appropriate to the responsibility of the post, as designated by the Head of ICT.

  • To be flexible in supporting the business with other Software in use (or due to be in use) at St Basils.

  • To conform to St Basils’ policies, standards and guidelines with respect to information systems.

QUALIFICATIONS:

Essential:


  • Educated to degree level or equivalent

Desirable:


  • Degree in computing

  • IT qualifications (NVQ, ECDL, etc)

  • MCP or MCSE

ROLE EXPERIENCE:

Essential:


  • Strong interpersonal and communication skills both oral and written

  • Strong customer service ethos

  • CRM support and administration

  • Knowledge of Aareon’s QL

  • Knowledge of SQL

  • Experience of application support, particularly back end of QL

KNOWLEDGE

Essential


  • QL (Aareon)

  • Good general computer knowledge

  • Microsoft (SQL)

Desirable:


  • SSRS

Original job ICT Applications Specialist (QL) - Birmingham posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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