Identity and Access Coordinator

Job Description

Title: Identity and Access Coordinator

Contract Type: Permanent

Location: Bradford, Chatham, Petersfield

Working Pattern: Hybrid (usually a couple of days a week in the office).

We welcome part-time and flexible arrangements and will aim to match your current flexibility where possible.

What We Offer

We care about your wellbeing, not just your work. Our benefits are designed to support your life, your health and your growth:

• Holidays: 25 days (rising to 30) + buy/sell up to 5 days + swap up to 4 bank holidays.
• Pension: Up to 10% employer contribution.
• Enhanced Leave: Enhanced maternity (post-probation), 4 weeks’ paternity, and paid neonatal &carers leave.
• Workations: Work abroad for up to 20 days a year in approved countries.
• Birthday Leave: Your birthday off paid.
• Volunteering: 2 paid volunteering days.
• Learning: Access to Learning for all colleagues.
• Financial Wellbeing: Free Snoop Premium subscription.
• Healthcare: Self-pay Den plan &optional Private Medical Insurance.

The Role

You and your Team

You’ll join the Identity &Access Management (IAM) team within Technology Operations, reporting to the Identity &Access Manager. While you won’t have direct reports, this is a highly visible, influential role that works across the business.

You’ll act as a trusted bridge between business users, application owners, Information Security and IAM specialists—helping colleagues understand their responsibilities for access governance, while ensuring controls remain robust, proportionate and compliant.

This is a great opportunity for someone who enjoys working with people as much as systems, translating technical access principles into practical, business-friendly outcomes, and contributing to wider projects and service improvements across IAM

As an Identity and Access Coordinator, you will:

• Support business owners and managers to define, review and approve user access, roles and permission sets across internal applications
• Guide stakeholders on least privilege, segregation of duties (SoD) and access governance best practice
• Facilitate regular access reviews, ensuring evidence is captured, actions are followed up and risks are addressed
• Help identify and resolve toxic role or permission combinations, escalating where appropriate
• Act as a key liaison point between the business, IAM, Technology Operations and Information Security
• Support projects and system changes, advising on access governance requirements during implementations and enhancements
• Contribute to service improvements, including process simplification, automation opportunities and enhancements to the Self-Service Portal
• Support audit, risk and compliance activities by helping prepare clear, timely access evidence
• Build capability across the business by providing training and awareness on access ownership and audit readiness

This role offers real variety — balancing day-to-day governance, problem solving, and continuous improvement, with exposure to both BAU operations and change activity.

What We’re Looking For

• Enjoy being the connector between business stakeholders and technical teams
• Are confident explaining access and security concepts in plain, practical language
• Have a strong understanding of access control models (RBAC), SoD and governance
• Bring a detail-driven, risk-aware mindset, without losing sight of business needs
• Like improving services — spotting inefficiencies, suggesting better ways of working and helping drive change
• Are comfortable working in a regulated environment, partnering with Audit, Risk and Compliance
• Take pride in being organised, reliable and proactive, even when juggling multiple priorities

Experience with Active Directory / Azure AD, Office 365, IAM tooling, PowerShell automation, or cloud environments will help you hit the ground running — but just as important is your ability to build trust, influence without authority and collaborate across teams.

Offers are subject to standard background checks (credit, fraud and employment references).

Who we are

At Vanquis, our purpose is simple: to deliver caring banking that helps people make the most of life’s opportunities. Founded in 1880, we’re now a FTSE All Share specialist bank supporting over 1.7 million UK customers with responsible, tailored lending.

We’re proud to be certified as a Great Place to Work and recognised by the Financial Times as one of the UK’s Best Employers 2025 — ranked top 50 nationwide and seventh in Banking &Financial Services.

We’re also proud signatories of the Armed Forces Covenant, actively supporting veterans, reservists and military families.

Guided by our values — caring for people, pulling together, finding better ways and getting the right things done — we’re building a workplace where colleagues feel connected, valued and empowered. Alongside competitive pay, we offer meaningful benefits, salary reviews, a discretionary bonus scheme and continued recognition.

We’re invested in your development too. With the right support and hands-on learning, you’ll grow your skills, shape your career and realise your ambitions.