Import Clerk

Import Clerk

Our client is delighted to offer an exciting opportunity to join a well-established, privately owned freight forwarding business renowned for its commitment to service and industry expertise.

They are currently seeking an enthusiastic, proactive, and highly motivated individual to join their growing Ocean Freight team, based at the company’s busy and modern office in Felixstowe. This is a fantastic chance for someone eager to develop their career within a dynamic and supportive environment.

The ideal candidate will bring excellent communication skills and a strong willingness to learn, combined with a genuine interest in the freight forwarding and logistics industry. A minimum of one year’s experience working in a freight forwarding environment is preferred, although candidates who demonstrate the right attitude and ambition will also be considered.

Import Clerk key responsibilities will include:

• Managing enquiries by obtaining and issuing competitive freight quotes on behalf of clients and overseas partners, ensuring a professional and timely response

• Processing and setting up new jobs on the company’s bespoke in-house system with accuracy and attention to detail

• Booking export shipments directly with shipping lines and carriers, ensuring all arrangements meet client requirements and timelines

• Preparing and submitting Customs entries as well as all necessary transit and export documentation, keeping up to date with relevant regulations and procedures

• Proactively tracking shipments once they have departed the UK, and keeping clients fully informed throughout the process to ensure excellent customer service

• Handling purchase and sales invoicing promptly and accurately to support the smooth running of the department

The successful applicant will join a friendly and experienced team within a respected business that values professional development. The role offers genuine prospects for progression as the team and company continue to grow, making it an ideal opportunity for someone looking to build a rewarding and long-term career in international freight forwarding.

This Import Clerk position promises not only day-to-day variety and responsibility but also the chance to play a key role in delivering outstanding service to a diverse and valued client base.

Import Clerk