Import Coordinator

• Location: Felixstowe
• Job Type: Full-time
• Salary: Dependent on Experience
• Start Date: Immediate

We are seeking an Import Operations Clerk to join a dynamic and experienced team in Felixstowe. This role is ideal for someone committed to delivering exceptional customer service and building strong relationships with clients, suppliers, colleagues, and overseas agents.

• Handle and manage import operations for both air and ocean shipments.
• Proactively plan deliveries, manage ETAs, and ensure timely updates to clients.
• Check documentation for import customs procedures and complete import clearances.
• Manage job-level finances and ensure timely invoicing.
• Monitor all current shipments and maintain accurate records in the operating system (Cargowise).
• Ensure compliance with all relevant customs and procedural regulations.
• Provide support to the branch manager in the day-to-day running of the department.

• Previous experience in a freight forwarding import operational role.
• Understanding and completion of customs entries and required systems.
• Cargowise operational experience (preferred but not essential).

• Comprehensive training provided for any unfamiliar areas, including customs entries.
• Opportunity to manage your own accounts daily with support from management and colleagues.
• Professional growth and development in a supportive team environment.

To apply for the Import Operations Clerk position, please submit your CV detailing your relevant experience and why you are interested in this role. Interested candidates are encouraged to apply immediately.