Import Coordinator

Location: Ransomes, Ipswich
Hours: Monday to Friday 0900-1730 (1 hour for lunch) with an option for alternating weeks 0800-1630
Overtime: Available during busy periods, paid at time and a half

Ready to take your career to the next level?

A motivated and detail-oriented individual is sought to join an ocean imports team. This role offers a diverse range of responsibilities and the opportunity to build strong relationships with valued customers.

Responsibilities:

• Book FCL and LCL import shipments into the system
• Check documentation for compliance purposes
• Communicate with customers via phone and email, providing updates
• Prepare and complete manifests in Destin8 for ETSF warehouse operations
• Prepare devan instructions for the onsite warehouse team
• Complete customs declarations
• Arrange deliveries with suppliers
• Prepare and send invoices to customers
• Check and approve supplier invoices
• Provide proof of deliveries
• Provide quotations for new shipments and arrange bookings

Requirements:

• Experience in logistics or freight shipments is preferred
• Excellent communication skills and high attention to detail
• Ability to work effectively with internal teams, suppliers, and customers

Why Join?

£26,000 to £30,000 starting salary +

Overtime: Available during busy periods, paid at time and a half
Holiday: 23 days annually plus bank holidays, increasing to 24 days after 2 years of service and 25 days after 5 years of service
Employee Assistance Programme: Access to a 24-hour confidential phone line for support on any matter
Probation: 3-month period – enrolled into company bonus scheme once passed

This team is part of a globally recognised logistics company known for its expertise, reliability, and high standards. They offer tailored supply chain solutions and have a strong presence in the industry, working with clients worldwide. The Felixstowe office is a hub of activity, providing fast and efficient clearance procedures and a full range of ocean freight import services.

Joining this team means being part of an environment that values contributions and supports professional growth. With opportunities for overtime, a comprehensive holiday package, and an employee assistance program, it ensures a supportive and rewarding work environment.

Ready to make a difference? Apply now and become a key player in this dynamic team!