Import Customs Coordiantor

Import Customs Coordinator Required

Our client is a leading provider of logistics and customs clearance services, supporting a wide range of clients across the UK and Northern Ireland. Due to continued growth, we are looking to recruit an Import Customs Coordinator to join their established and supportive Customs Team based in Newport.

Reporting directly to the Import Customs Manager, you will play a key role in ensuring the accurate and timely submission of import customs declarations, helping to ensure the smooth movement of cargo through UK ports in full compliance with HMRC regulations.

This is an excellent opportunity to join a professional, supportive team within a growing business offering long-term development and career progression.

Key Responsibilities:

• Prepare and submit accurate import customs declarations (including Form C88 and Safety & Security Declarations) via government portals and third-party customs software.
• Obtain and verify all necessary documentation from importers, exporters, clients, warehouse keepers, and other key stakeholders.
• Input data accurately into operating systems such as Thyme-It, Tyche, and Cargoes.
• Liaise regularly with clients, HMRC, hauliers, agents, and other relevant parties to ensure smooth and compliant clearance of cargo.
• Act as a first point of contact for clients, dealing with queries and providing excellent customer service.
• Build and maintain strong working relationships with both internal teams and external partners.
• Manage deadlines effectively in a fast-paced environment, ensuring all customs submissions are made on time.
• Work flexibly as part of the department's rota, including evenings and weekends where required.

Key Requirements:

• Previous experience in customs clearance, freight forwarding, or import/export operations is desirable but not essential.
• Strong attention to detail and a high level of accuracy when handling documentation and data.
• Excellent communication and organisational skills, with the ability to liaise confidently with multiple stakeholders.
• Ability to work both independently and as part of a team, managing your own workload effectively.
• Comfortable working under pressure to meet tight deadlines.
• IT literate with the ability to learn and use bespoke systems (training provided).
• Proactive and flexible approach, with a willingness to adapt to changing business needs.

Remuneration & Benefits:

• Salary: £25,000 - £30,000 (Dependent on experience)
• Monday to Friday, 08:30 - 17:30 (1-hour lunch break)
• Flexibility required to work outside normal office hours as part of a rota system.
• Based at the Newport office, with some flexibility for remote working where approved.
• 30 days holiday, including bank holidays + Plus a day off for your birthday
• Company pension scheme.

Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.