Import Manager

Import Manager - Our esteemed client is looking for an experienced Import Manager to take on a pivotal role within the business following an internal promotion! 
Location: Colnbrook (LHR) - moving to Feltham 
Working Days: Monday to Friday
Working Hours: 09:00 – 17:30
Annual Leave: 26 days plus UK Public HolidaysCandidate Profile
We are seeking an experienced Import Manager from a freight forwarding environment, with a strong operational background, industry knowledge, and a proven ability to lead and develop high-performing teams.

Key requirements include: Minimum 7-10 years' experience within import, customs, freight forwarding or logistics operations.
A minimum of 5 years' management experience, leading operational teams within a fast-paced forwarding or logistics environment
Proven leadership capability, including coaching, performance management, employee development, succession planning, recruitment and team engagement.
Experience managing departmental performance through KPIs, service levels, productivity measures, resource planning and continuous improvement initiatives.
Strong commercial awareness, with responsibility for departmental budgets, cost control and P&L performance.
Strong understanding of international freight forwarding operations, including air freight, customs brokerage and multimodal transport movements.
Excellent knowledge of HMRC regulations, customs compliance requirements and import processes.
Ability to act as the senior escalation point for operational, customs, compliance and customer service matters.
Experience building and maintaining strong relationships with customers, carriers, customs authorities and overseas partners.
Comfortable leading customer business reviews, supporting new customer implementations and working closely with commercial teams to drive growth.
Strong communication and stakeholder management skills, with a customer-focused mindset and the ability to collaborate across multiple functions.

Salary & Package
Up to £65,000 basic salary
Car allowanceBenefits Healthcare scheme available following successful completion of probation

We look forward to seeing your CV
Only candidates based in UK and eligible to work in UK are allowed