Inbound Sales Administrator

We’re looking for a proactive Sales Administrator to be the first point of contact for inbound enquiries. You’ll support our sales team by handling leads, preparing quotes, coordinating samples, and maintaining CRM records—ensuring our customers receive a smooth, professional experience.

• Manage inbound enquiries via phone, email, and web

• Qualify and assign leads to sales reps

• Prepare and send quotations

• Arrange and track product samples

• Direct queries to the right departments

• Maintain accurate CRM and sales data

• Assist with general sales support and reporting

• Experience in admin or sales support

• Strong communication and organisational skills

• Proficiency in Microsoft Office (Excel, Outlook, etc.)

• Customer-focused, with great attention to detail

• Comfortable multitasking in a fast-paced setting

• Experience with CRM/ERP systems (e.g., Salesforce) - desirable

• GCSEs (or equivalent) in English and Maths