Income and Reconciliation Administrator

We’re looking for an experienced and organised Income and Reconciliation Administrator to join our Income team — someone who enjoys working with numbers, has a keen eye for detail and takes pride in ensuring financial records are accurate and reconciled. If you're methodical, customer‑focused and comfortable working with multiple systems, this could be your next role.

What You'll Be Doing

In this role you will provide vital administrative and reconciliation support across our income functions. You’ll help maintain accurate rent and income records, process payments, investigate discrepancies and support the delivery of timely and reliable management information.

Your key responsibilities will include:

• Processing and posting rent, service charge and other income payments accurately and promptly

• Reconciling bank, ledger and system balances on a regular basis to identify and resolve variances

• Maintaining high quality records across housing management and financial systems.

• Preparing routine and ad‑hoc reports, including income summaries, reconciliation reports and aged debt analysis

• Working closely with the wider team to ensure all income and reconciliation processes are performed on schedule and accurately to ensure we are able to provide high quality customer service.

What We're Looking For

You’ll bring:

• Previous experience in financial administration, with knowledge of control account bank reconciliation.

• Experience using journals and other systems to import into appropriate finance systems

• Confidence using accounting or housing management systems and Microsoft Office

• Clear written and verbal communication skills with the ability to liaise professionally with customers, colleagues and external organisations

• Good organisational skills, able to manage a varied workload and prioritise to meet deadlines

• A customer‑focused approach and the ability to work both independently and as part of a team

• Educated to GCSE Maths and English grade C/4 or above.

For full details on the essential criteria and role responsibilities, please click here.

How We’ll Support You

We’re committed to your development. You’ll receive on‑the‑job training, access to learning resources and support to build your technical skills in income management and reconciliation. We encourage continuous improvement and provide opportunities to develop reporting and system configuration skills.

To see our benefits package for this role please click here.

To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement outlining why you’re the right person for the job. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence.

Closing Date: 12th April 2026
Interviews to be held on Thursday 16th April, Monday 20th April , Wednesday 22nd April