Industrial Relations Lead

Summary

Salary: Competitive Salary & Benefits 
Grade: 3A
Reporting Line:
Contract Type: 18 Months Fixed Term Contract 
Working pattern: Hybrid 
Location: London
Closing Date: 10th July 2026

What to expect

As a Industrial Relations Lead you will join us on our journey and undertake a valuable role reporting to the Head of Partnering - Revenue, Tech, Transformation & IR.The Industrial Relations Lead is a key member of the People Team, responsible for leading the organisation’s industrial relations (IR) strategy and ensuring effective, consistent and constructive engagement with recognised trade unions.

Acting as a trusted advisor to senior leaders, the role will provide expert guidance on complex employee relations matters, collective negotiations and dispute resolution, ensuring alignment to business priorities while maintaing positive and productive union relationships.

The Industrial Relations Lead will drive a proactive, insight-led IR approach that supports delivery of the Post Office people strategy, promotes colleague engagement, and ensure organisational risk is effectively managed. They will role model Post Office behaviours and demonstrate a Postmaster-first mindset.

What we can do for you

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays


• Up to 18% on target bonus opportunity


• Annual car allowance


• Generous pension scheme with minimum 9% employer contribution


• Access to 24/7 digital GP services and our Employee Assistance Programme


• 6 x Life assurance and income protection after 12 months service


• Over 400 online courses, mentoring, apprenticeships, and development programmes


• Access to our benefits platform for exclusive discounts & savings

Click here for a detailed overview of our benefits

What you’ll need to succeed

About us

At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are. 

Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit [email protected]

Application Guidance

Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact [email protected]

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.