Information Governance Officer

Are you an experienced in Information Governance and looking for a new opportunity?
Do you have experience of working in a fast-paced environment within a large organisation?
Are you passionate about engaging with others and working as part of a team to achieve shared goals?

Who We Are
As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.
We have six regional centres

Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank.

NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centres.

The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities. There is requirement to attend mandatory meeting in person in Lumina Regional Centre in Hillington once a week.

The Role
The role of the Information Governance Officer is to ensure that NHS 24 is compliant with board policy, all legislation and government directives relating to information rights and responsibilities. The post holder will provide professional, efficient, and confidential support as part of the Information Governance and Security Team, ensuring that Information Governance requests, such as Data Subject Access and Freedom of Information or Environmental Information requests are processed in accordance with NHS 24 policies and procedures and relevant national guidance and legislation.

Key Responsibilities
Provide advice, guidance, and interpretation to staff on Information Governance enquiries.
To produce regular reports for the relevant Committees or groups and monitor and track the progress of requests.
Provide Information Governance training and awareness sessions to new staff inductions in conjunction with the Organisational Development Leadership and Learning Team and to groups of NHS 24 staff including, but not limited to, nurse practitioners, call operators and call handlers.
Lead on the quarterly information asset directorate reviews to assure the accuracy of the directorate information asset register, record of processing activities.

Successful Applicant will:
Have a degree in Data Protection, Records Management, Freedom of Information and Environmental Information or relevant equivalent experience and knowledge in an information governance capacity.
Demonstrate excellent working knowledge of current legislation, policies and procedures relating to Information Governance, Freedom of Information, Environmental Information, Records Management, and Information Security specifically within the NHS in Scotland.
Have relevant experience in Data Protection and Information Governance matters: DPIA, Sharing Agreements; Data Subject Rights, Records Management and FOI.

Benefits
NHS 24 offers a complete benefits package, with a permanent contract on Band 5 £30,229 - £37,664 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.
We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:
35 days annual leave (rising to 41) pro-rata
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
NHS discounts on goods and services
HELP, employee support and assistance
This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.

Interested?
Please download the

Digital Job Pack and Person Specification

for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.
We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.

NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.
NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in theDisability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

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