Information Officer

Job Title: Information Officer

Contract Type: 6-Month Contract

Location: Hackney

Compliance Requirement: Enhanced DBS Check Required

Desirable Requirement: Previous Local Authority / Council Experience

Job Purpose

Key Responsibilities

• Process and respond to SARs and FOI requests, ensuring compliance with statutory and local deadlines.
  


• Conduct thorough analysis and review of sensitive data across multiple systems.
  


• Ensure all responses are accurate, proportionate, and compliant with data protection regulations.
  


• Maintain accurate records of all requests, responses, and correspondence.
  


• Manage the input, storage, and retrieval of information for reporting and service planning.
  


• Provide clear, concise, and accurate reports relating to children and families data.
  


• Handle sensitive and confidential information with the highest level of discretion.
  


• Support the development and improvement of information governance processes.
  


• Collaborate across departments to ensure seamless information sharing.
  


• Provide administrative support including data entry, filing, scanning, and mail management.
  


• Ensure compliance with Data Protection Act and GDPR requirements.
  


• Stay updated with developments in data protection, information sharing, and IT systems.
  


• Work with ICT teams to maintain data security and system integrity.
  


• Contribute to the implementation of new tools and process improvements.
  

Experience Required

• Experience in an administrative or business support role.
  


• Proven experience in a busy, high-volume environment managing multiple priorities.
  


• Experience handling SARs and FOI requests (desirable).
  


• Experience working within Children’s Services or Local Government (desirable).
  


• Experience managing sensitive and confidential information.
  

Qualifications & Skills

• Strong attention to detail and commitment to accuracy.
  


• Excellent written and verbal communication skills.
  


• Ability to analyse, summarise, and present complex information clearly.
  


• Strong organizational and time management skills with the ability to prioritise workloads.
  


• Proven ability to meet strict deadlines in a fast-paced environment.
  


• Proficient in Microsoft Office / Google Workspace and case management systems.
  


• Strong problem-solving and decision-making skills.
  


• Ability to work both independently and collaboratively.
  


• High level of customer service and stakeholder engagement.
  


• Strong understanding of Data Protection legislation and confidentiality requirements.
  


• Flexible, adaptable, and committed to continuous improvement.
  

Equality, Diversity & Inclusion

Additional Information

• Pay Rate: £26.92 per hour (Umbrella)
  


• Pay Frequency: Bi-weekly
  


• Enhanced DBS: Required
  


• Fast-paced, high-volume working environment