Information Technology Support Engineer

Job Description

IT Support Engineer
We have a fantastic opportunity for an IT Support Engineer to join a highly regarded company based within their Aberdeen Office.
The Role
This role position is ideal for someone who has strong experience in 1st and 2nd line support and also strong communication skills. As an IT Support Engineer, you will be part of a dynamic IT team.

Responsibilities
Provide desktop and remote support end to users and clients
Help monitor and maintain IT systems and servers
Assist in keeping group websites up to date and functional
Assist in IT documentation and business processes for continual improvement
Ability to liaise with external advisers and service providers
Assist in the preparation of reports and service planning

Requirements
Two or more years experience in an IT Support role
Strong customer service skills
Experience with VM Ware
Knowledge of Networking protocols
Experience with Active Directory
Experience with Microsoft Office 365

The Benefits
Planned career progression
Great team environment
Regular off-site training
excellent working environment
Service level awards and incentives

This is an excellent opportunity for an IT Support Engineer to work within a dynamic and busy environment, with scope for development and career progression. If you are interested in finding out more, please apply.