Infrastructure and Networking Engineer/Consultant

As part of a small team this role is involved in a wide range of IT topics, requiring a deep understanding of the entire IT platform, leveraging your knowledge and experience to ensure an uninterrupted service for our users.

Key Duties and Responsibilitie:

• Develop and maintain a thorough understanding of organisation's IT platform.
• Understand how the orgnisation's platform interfaces with other internal systems and third parties
• Monitor and ensure applications are available.
• Troubleshoot any service disruptions. Resolve issues in a timely manner, coordinating with third party experts where required.
• Work with colleagues in the London branch and wider teams while delivering global IT projects.
• Identify, plan and deliver service improvements, with a focus on operational stability, resilience and security.
• Vulnerability management, including maintaining operating system and application security patch levels.
• IT documentation (working instructions, policies and procedures).
• Assist planning and delivery of Business Continuity and annual Disaster Recovery testing and reporting
• Assist with outsourcing and IT vendor managemen
• Assist with any internal or external IT audits
• Support users with IT queries
• To adhere to all policies and procedure including but not limited to Compliance, HR and IT policies and procedure
• Compliance with assigned and regulatory training
• Any other reasonable duty as required, which may be assigned from time to time.

Key Skills and Experience required:

• IT Project management
• Understand advanced networking concepts
• Logic, reasoning and planning skills.
• Experience with hardware and software virtualisation technologies