Infrastructure Engineer

Job Description

IT Infrastructure Engineer

Location: Telford

Our client is recruiting for an IT Infrastructure Engineer to join their team in Telford. In this role, you will play a pivotal part in maintaining and enhancing their LANs and WAN infrastructure. Additionally, you will contribute to various infrastructure and desktop projects, in line with continuous improvement initiatives. Collaboration with teams across Supply Chain, Manufacturing, Sales, Distribution, and Finance will be key to supporting daily operations. Moreover, you will champion cyber-security awareness and promote the secure and efficient use of ICT systems.

There is an element of on-call with this role – approx. 1 week in 8. Calls are infrequent and an allowance is paid for this.

Key Experiences and Skills Required:

Microsoft Server and Azure administration.

Hyper-V standalone and cluster virtualization.

Storage Area Networks (SANs) such as Dell EqualLogic and SC Series.

Backup solutions like Quest Rapid Recovery and Druva.

Endpoint security and response (e.g., Crowdstrike) and Mobile Device Management.

Microsoft Active Directory, group policy administration, PowerShell scripting, and TCP/IP networking.

E-Mail Security (e.g., Mimecast) and MS Office 365

configuration/administration.

Awareness and incident response expertise.

Disaster recovery testing, user training, and technical documentation creation.

Full Driving License (Essential).

About the role

This person will maintain & support the infrastructure, including WAN Firewalls, LANs, and remote access services.

Support of servers, Hyper-V virtual server environment, Storage Area Network, and backup environment.

Microsoft Exchange, Microsoft 365, and Azure environments.

Liaising with third-party

contractors/consultancies

for infrastructure-related tasks.

Collaborate with the ICT Helpdesk function, ensuring user requests are resolved within agreed service levels.

Conducting root cause analysis of Helpdesk requests and identify opportunities for improvement.

If you are a proactive and results-focused individual with a passion for IT infrastructure and support, we invite you to apply for this exciting opportunity. There’s a great career path on offer including the opportunity to progress into some of the key fields of growth such as Cyber security and Cloud Engineering. Interested? Send your CV Now!

£35,000 to £42,000 depending on experience, + Benefits.