Infrastructure Support Engineer (Projects)

Infrastructure Support Engineer (Projects)

Colchester

£30,000 - £40,000 Depending on Experience

Are you an experienced IT Support Engineer looking to take the next step in your career?

This is an exciting opportunity to join a growing technology consultancy where you'll move beyond traditional support and gain hands-on experience delivering infrastructure projects, cloud deployments and client solutions.

As a smaller, ambitious business, you'll be given far greater exposure than you might find in a larger organisation. Working closely with experienced consultants and senior engineers, you'll play an active role across a variety of client projects while continuing to develop your technical skills.

This role would suit somebody with a solid 2nd Line Support background who is keen to progress into infrastructure, projects and technical consultancy.

Responsibilities include:

* Supporting the delivery of infrastructure and networking projects.

* Assisting with the installation and configuration of switches, routers, firewalls and wireless networks.

* Supporting cloud migrations and client onboarding projects.

* Assisting with data migration and implementation projects.

* Providing 2nd Line technical support to business clients.

* Troubleshooting Microsoft 365, Windows and network-related issues.

* Working alongside senior engineers on client deployments.

* Building strong relationships with customers and providing excellent technical support.

* Learning new technologies and developing your infrastructure knowledge.

About You

We're looking for somebody who enjoys solving technical problems and is keen to continue learning.

You'll ideally have:

* Experience within a 2nd Line IT Support position.

* Good all-round knowledge of IT infrastructure.

* Exposure to Microsoft 365 and Windows environments.

* Basic networking knowledge (switches, routers, TCP/IP, DNS and DHCP).

* Excellent troubleshooting skills.

* Strong communication and customer service skills.

* A genuine desire to develop your career.

* Full UK Driving Licence.

Exposure to Azure, networking, firewalls, virtualisation, CCTV, Ubiquiti or cloud technologies would be advantageous but is not essential.

Salary

* £30,000 - £40,000 depending on experience.

* Ongoing training and mentoring from experienced consultants.

* Exposure to a wide variety of technologies, infrastructure and client environments.

* Genuine opportunity to develop into a Project Engineer or Technical Consultant.

* The chance to be part of a growing business where your contribution will make a real difference from day one.

Searley Owen are acting as an Employment Agency in relation to this vacancy. We will never submit your CV without your permission
Only candidates based in UK and eligible to work in UK are allowed