Infrastructure Systems Engineer

At bet365, we're one of the world's leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our customers worldwide.

As an Infrastructure Engineer, you will support, maintain and manage a range of diverse technologies used across the Business.

The Infrastructure Systems team are responsible for the lifecycle management of compute and storage platforms that underpin our highly demanding products and services. 

You will play an integral part in improving the day-to-day operational efficiency and predictability of our systems. In tandem, you will work on cross-functional infrastructure solutions, helping with BCM exercises, problem investigations, incident resolution, system build and continuous improvement.

This is a great opportunity for a passionate and creative engineer to further upskill with both current and future technologies within the infrastructure systems environment.

You will be required to provide out of hours support on a rota basis, which may also require occasional weekend in office presence.

This role is eligible for inclusion in the Company’s hybrid working from home policy.

• Previous experience supporting an incident management function with knowledge of ITIL.
• Experience with Linux or Windows system administration.
• Experience in the use of virtual infrastructures, including VROps, vCenter and vSphere.
• Fundamental understanding of networking, load balancing, storage and virtualisation.
• Effective time management, organisation and work prioritisation to meet deadlines while maintaining excellent attention to detail.
• Strong problem-solving, with the ability to work under pressure and be an active communicator on technical issues.
• Self-motivated investigation and resolution of issues across the systems technology stack.
• Knowledge of Remedy, Helix or Pager Duty.

• Collaborating with technology specialists to fix issues and deliver platform enhancements.
• Recognising areas for continuous improvement and opportunities for automation.
• Supporting, maintaining, building, and managing privately hosted container platforms, systems and storage.
• Monitoring our critical systems, while suggesting and creating additional monitoring systems, dashboards and processes to further improve visibility.
• Owning the incident management programme through to ticket closure by ensuring regular updates and customer updates.
• Ensuring collaboration channels are used to help resolve incidents in the fastest way possible.
• Completing repeatable infrastructure systems tasks and identifying areas for improvement

By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Notice - https://www.bet365careers.com/privacy-policy

At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.