Inside Sales Coordinator

Alchemy is partnering with a prestigious and bespoke removals company to assist in their search for an Inside Sales Coordinator, to join their team based in Surrey.

The ideal candidate will have a friendly, outgoing personality, thrive in high-pressure environments, and excel as a proactive problem solver. Removal experience would be advantageous but not essential, as full training will be given.

Responsibilities

• Serve as the primary point of contact, delivering exceptional customer service for all removal inquiries.
• Scheduling surveys for the removals Field Sales Team.
• Build rapid and strong relationships using excellent interpersonal skills.
• Approach every interaction with a proactive and positive attitude.
• Exhibit exceptional listening skills to effectively understand and address removal customer needs.
• Demonstrate strong IT skills and proficient diary management to support the team of removal sales surveyors.
• Maintain regular communication with Operational Managers, removals Field Sales staff, and your team, fostering strong internal collaboration.

Skills, Knowledge, and Experience

• Minimum of 12 months of customer service and sales experience.
• IT literacy.
• Active listening skills.
• Exceptional organizational and prioritization abilities.
• Team player mindset.
• Enthusiasm and commitment to delivering high-quality work.
• Excellent verbal and written communication skills.
• GCSE level of education.
• Attention to detail and strong problem-solving abilities.
• Meticulous attention to detail.
• Ability to handle routine tasks effectively.
• Full UK Driving License.

If you are passionate about delivering exceptional customer service and are seeking a company that values career development, then this role could be perfect for you, reach out to Alchemy today.