Inside Sales Executive

Company : Foodchain Id Group

Job Type : Full Time

Lichfield, United Kingdom

Job Description - Inside Sales Executive

Job Purpose
You’ll be responsible for converting qualified opportunities into new business across the UK and Ireland, focusing on FoodChain ID’s food safety certification and related services.
This role is centred on managing and closing warm, qualified leads generated by marketing, and BDRs as well as sourcing new clients. You’ll guide prospective clients through the full sales journey, with a particular focus on BRCGS schemes, training services, and supporting and advising businesses on the best fit certification pathways to meet their objectives (e.g. SALSA → START! → BRCGS Food Safety).
Working closely with Marketing, Client Services and the UK General Manager, you’ll help deliver a responsive, professional and seamless customer experience from first enquiry through to handover.

Key Responsibilities

Source, qualify and onboard new client logos for the Food Certification business across the UK and Ireland
Convert inbound and qualified leads into new business revenue, managing the full sales cycle from initial enquiry through to close
Respond quickly to opportunities, run effective discovery conversations, and assess customer needs, fit and route to conversion
Prepare and manage proposals, quotations and commercial follow-up for certification, training and related services
Collaborate with operational and technical teams to ensure accurate scoping, audit duration calculation, pricing and a smooth transition to service delivery
Maintain strong pipeline discipline, including CRM accuracy, follow-up cadence, forecasting and contribution to marketing-driven activity

What You’ll Bring
Experience

Experience working in a sales environment
Experience handling inbound or marketing-generated leads
Proven experience of lead sourcing, pipeline building and onboarding new client work, through cold outreach, networking and campaigns.
Proven track record of working to sales targets and KPIs
Ideally, experience selling professional services (e.g. certification, training, testing, or inspection)

Skills

Strong communication and relationship-building skills
Confident in running discovery calls and handling objections
Well organised, with the ability to manage multiple opportunities at once
Commercially aware, with a focus on conversion and customer outcomes
Comfortable using CRM systems and standard business tools

Desirable

Knowledge of food safety, certification standards, or supply chains
Experience identifying upsell or cross-sell opportunities
Experience presenting to clients

How You’ll Work
This is primarily an inside sales role focused on converting existing pipeline as well as sourcing new logos. You’ll work closely with Marketing and BDR teams for lead generation.

Success Measures

New business revenue against target
Conversion rates across the sales funnel
Speed and quality of response to new opportunities
Pipeline accuracy and follow-up discipline

Working Hours
Standard business hours with some flexibility. Occasional evening work may be required, along with limited travel for meetings or event. Hybrid working from our Lichfield site

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About the Company

Foodchain Id Group

The all in one solution for food contact, food safety, product certification, testing, regulatory compliance, risk assessment and more.

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Inside Sales Executive

Job Description - Inside Sales Executive

About the Company

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