Inside Sales Executive

Job title: Inside Sales Executive

Reporting to: Inside Sales Team Manager

Location: Bury St. Edmunds, Suffolk (Hybrid working opportunities available)

Hours: 37.5 hours per week

The Opportunity

You will be identifying opportunities to sell Treatt’s ingredient solutions to key customers in our existing portfolio. You will be expected to develop opportunities to upsell, enhance the profitability of the sale, and develop the future sales relationship. You will be part of a fast paced and agile pricing team collaborating closely with, and supporting, the commercial function. Customer service is centric to this position, together with exceptional communication skills and ability to interrogate data (Excel) and utilise systems (JDE/CRM Salesforce).

What it’s like to work here

We’ve been making the world taste better since 1886 and sell over 3000 products in more than 90 countries, but we’re only just getting started. We’re on an exciting journey and have ambitious plans to become the indispensable partner of choice for the world’s leading flavour and fragrance houses, beverage and consumer brands. You can find out more about our exciting organisation here: TREATT | About Treatt the trusted global ingredients manufacturer

On joining Treatt, you’ll become one of over 400 international experts, working together to collectively surprise and delight our customers. Nothing is more important to us than the happiness of our people as without them, we’d never succeed. 

We think Treatt’s a great place to work, but don’t just take our word for it:

“Everyone wants your feedback and opinion; it feels like a place of study where nurturing and encouragement are the standard. It is very clear the hard work that goes into providing excellence for customers, but it is also very apparent that managers have the same goals for helping us all to progress.”

“Joining my close and supportive team was the most enjoyable way to gain more skills and increase my knowledge”

“Treatt creates an environment to help you be the best you can, with no two days the same and opportunities always available to help you learn and develop. The people and the culture create a fantastic company to be part of”

What you’ll be doing

The responsibilities of this role include but are not limited to:

Identify ways to increase revenue & margin on existing business, using techniques such as upselling, value engineering, and diversification of product offering

Quoting & sampling customers promptly and following up in timely manner to ensure optimum conversion rate

Establishing & adjusting selling prices by monitoring costs, competition and supply & demand

Lead qualification and development to widen our customer base

Coordinating the involvement of personnel from other departments including category management, technical, applications, planning, procurement & customer care to meet account performance objectives and customers’ expectations

Communicating internally any suggestions or requirements aimed at improving revenue & contribution

Planning & attending sales meetings, either virtually or in person, and trade shows (as and when required), submitting timely visit reports

Maintaining accurate and complete data in company’s ERP/CRM system (JDE/Salesforce)

Interrogate data in (Excel)

What we are looking for

If you have a genuine passion for what you do and want to work in an environment that celebrates progress, teamwork and dedication, you’re what we’re after.

GCSE grades A-C or a vocational qualification or Associates degree

Previous experience of working successfully in a sales environment (preferably B2B).

What we’ll do for you

We offer an excellent package which includes a competitive salary; a generous holiday entitlement as well as the opportunity to purchase additional holiday, we also offer a discretionary annual bonus, private medical and dental schemes, pension scheme with 9% employer contribution, life assurance, group income protection, SAYE schemes and free shares.

With the encouragement and development you need, we help you to become your ultimate you. Beyond building a successful career, we also support the wishes and ambitions of our staff outside of the office in achieving a health work/life balance - the wellbeing of our staff is paramount to us, which we actively promote and support by regularly delivering a variety of wellbeing initiatives and offering responsibility based flexibility. There will also be opportunities to be actively involved in community and charity projects and to take part in numerous subsidized social events.

Polite Notice

We politely request that we are not contacted by any recruitment agencies. We have a preferred supplier list and high volumes of speculative calls from agencies negatively impact upon the efficiency of our business. Please help us to maintain the highest levels of customer service by respecting our wishes.