Inside Sales Representative

Job Summary

In this role, you will focus primarily on upselling activities (70%) to existing customers while also contributing to acquiring new customers (30%) across the UK region. You will act as the main point of contact for non key-account customers with intensive phone/email engagement to drive sales and revenue. Your role will involve proactively managing customer relationships, identifying opportunities to expand sales with existing customers, and introducing the full Prüftechnik portfolio to new customers. You will be responsible for qualifying leads, motivating customers to place orders, and meeting sales targets through proactive upselling, cross-selling, and customer expansion strategies. Fluency in English is required to ensure seamless communication and collaboration.

Tasks & Responsibilities

Upselling to Prüftechnik Install Base (70%):

• -Proactively engage with existing customers to identify opportunities for upselling Prüftechnik products and services. 
• Manage and renew recurring Product Support Agreements, ensuring high retention and customer satisfaction. 
• Regularly communicate with opportunity contacts to drive bookings and revenue growth.

New Logo Acquisition (30%):

• Lead Generation & Prospecting: Proactively generate new business opportunities through outbound prospecting, cold calling, email campaigns, and social selling. 
• Research and identify potential customers in target industries. 
• Build and maintain a robust sales pipeline. 
• Process and follow up on marketing and sales-qualified leads.

Sales Support:

• Collaborate with Field Sales Key Account Management for upselling strategies. 
• Manage the inquiries inbox and provide sales reports. 
• Supporting field sales with Preparing and processing quotations for transactional business for Key Accounts

Customer Engagement & Coordination:

• Serve as the first point of contact for customer queries. 
• Coordinate sales events and record feedback.

Operational Support:

• Collaborate with Order Management for smooth processing. 
• Monitor hardware backlogs and update customers.

Qualifications

• Degree in Engineering, Business, or equivalent professional experience. 
• At least 4 years of experience in inside sales, sales, or telesales. 
• Strong customer focus with upselling and account management skills. 
• Fluency in English is mandatory. 
• Experience with CRM systems (Salesforce) and Oracle. 
• High energy, self-motivation, and ability to work independently. 
• Strong commercial acumen and attention to detail. 
• Proficiency in Microsoft Office suite.

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Fluke

Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].