Inside Sales Representative

Commercial Team Member – Customer Business Manager £28-30k plus bonus scheme

Bradford (A650 Tong)

Being able to drive and having your own transport is a pre-requisite

Are you a few years into your career and ready for a new challenge? A bit disillusioned?

Are you wanting to develop and are looking for guidance and training?

Are you looking for a business to recognise your commercial strengths and invest in you for the long term?

Our culture is very important to us and is captured by the values - Caring, Sharing, Being Different. This is equally important for our relationships with our people, our customers and our suppliers. We all work by these principles on a daily basis, it drives our decisions.

We are the largest UK distributor of polypropylene, laminates and special films. Our customers include large UK food manufacturers, for example Greggs, Premier Foods (Mr Kipling) and Burtons Biscuits. The products we supply are technically bespoke for individual applications.

We have a track record of developing our people and for them to move around the business after an initial period has been completed.

We have a Commercial Academy which is structured to train and develop our people as a team and individually. This helps develop technical skills but also personal skills that you can take into everyday life and relationships.

We are passionate about training and developing each of our team.

We don’t pay it lip service.

We book it in and we do it! You will also have a mentor chosen from a different area of the business to help you settle in. The roles vary from marketing to prospects and to our existing customer base, through to Customer Business Managers who look after our largest customers, to Technical Supplier Business Managers who also work closely with our suppliers.

About this role:

Initially you would be working with our Customer Business Manager team predominantly looking after our customers in conjunction with the Area Sales Manager. You would support the customer and represent them internally, managing their requirements, stock, orders and proactively sharing market information. Your aim is to generate a first class customer service level and increase the value of contribution from your allocated customer base. You will be building relationships over a period of time rather than a quick sell.

We want to know as many people within our customers as we can at many different levels. This is done by getting close to your customer by visiting regularly and keeping them up to date with market and product updates. Initially this will be with someone else but eventually you will have your own accounts that you have sole responsibility for.

We have pool cars available for us. This is a key role for us. Every customer we have is important to us.

We would love you to have some experience in a customer service role with an ability to understand our products technically. But if not, do not worry, we can work on that with the person who has the right attitude and values. If you feel this may be your next career move we would love to hear from you.

Some of the benefits package:

- £2m monthly bonus scheme

- Personal Development Plan

- Healthcare and dental plan

- Private healthcare including dependents (after 3 years)

- Prize draw nights

- SIPP pension scheme with company contributions

- Team bonus scheme

- £50 on your birthday or the day off

- 23 days paid holiday plus statutory rising to 28 days after 5 years

- Twice a year weekend communication meetings

- Growth shares

- Opportunity to help a charity

Gallup’s Q12 Employee Engagement Survey

This is a set of questions that have been asked of over 2.7m employees over 50 diverse industries around the globe. In November 23 we took part for the first time. We had 100% submission rate and are very proud that we scored 3 times the UK average. However, that doesn’t mean that there aren’t areas to work on and at our weekend workshop in January we reviewed what actions we can take to improve our scores even more this year.