Inside Sales Support

Inside Sales Support

Basic salary £30k - £35k

Caldicot - Office based

Yolk Recruitment are working with a manufacturer of bonded steel and aluminium products, in search for an Inside Sales Support agent. This role will be customer service focused dealing with inbound enquires, processing orders and communicating with customers to understand their needs.

Key Responsibilities:

• To support the commercial function in delivering customer excellence
• Updating clients with ETA's for deliveries

• Developing new targeted sales opportunities and lead follow-ups
• Communicating with customers to understand their needs and requirements and identify sales opportunities
• Providing quotations upon request
• Answering customers questions, resolving their concerns and providing additional information via calls and emails
• Explaining and demonstrating the functions and features of products and services
• Researching for new leads
• Keeping up to date with product and service information and competitor offers

Required skills

• Previous experience in internal sales or customer service
• Excellent customer service skills, both written and verbal
• Previous experience in pre-painted steel or similar products would be an advantage
• Attention to detail
• Good time management skills
• Positive, can-do attitude
• Team player

Employee Benefits:

• Basic Salary - £30k - £35k
• Bonus potential of up to 20%
• 22days paid holidays + BH (raises to 23days after 2 years service)
• Company pension scheme
• Office based (Caldicot): Mon-Fri, 08:00-16:00
• Free on-site parking