Installation and Service Engineer

Location: Cambridge (CB21)
Job Type: Permanent
Hours: 42.5 hours per week (07:30 - 16:30, including 30-minute lunch break)
Salary: £30,000 - £40,000 DoE (including company van available for personal use)
Job Reference: 36215

Polytec are looking for a skilled and motivated Installation and Service Engineer to join our south Cambridgeshire based client. This role focuses on the installation, servicing and support of automated palletising systems at customer sites across the UK and Ireland (approx 75% travel).
The successful candidate will work both independently and as part of a team to deliver high-quality installations, diagnose faults and provide excellent customer support. Over time, the role will also include training in software configuration and system commissioning.
This is an excellent opportunity for a technically minded engineer who enjoys hands-on work, problem solving and travel.

Responsibilities:
- Install automated palletising systems, including mechanical and electrical components
- Carry out scheduled servicing and maintenance on installed systems
- Provide on-site electro-mechanical troubleshooting and repairs
- Deliver remote technical support to customers when required
- Assist with system commissioning at headquarters and at customer sites
- Support software configuration and updates (training provided)
- Communicate progress, technical issues, and project updates to the Project Manager and Service and Support Manager
- Perform mechanical and electrical assembly work when required
- Maintain strong relationships with customers while on site

Requirements:
- Full clean driving licence
- Strong mechanical and electrical aptitude
- Ability to read and interpret technical drawings
- Experience using hand tools and power tools
- Proven electro-mechanical troubleshooting skills
- Excellent organisation and time management
- Willingness to travel across the UK and Ireland
- Strong attention to detail and quality of work
- Good customer service and communication skills

Desirable:
- Experience troubleshooting software faults in manufacturing machinery
- Robotics experience (KUKA or ABB)
- PLC programming knowledge (Structured Text / C#)
- Experience with system commissioning
- Forklift licence

Please contact us as soon as possible for more details or apply below
Only candidates based in UK and eligible to work in UK are allowed