Installation Technician

NET Recruit is supporting a technology business who are seeking an Installation Technician in the Bournemouth area.

Your Role:
While in this position your duties may include but will not be limited to:

• Producing a bill of materials, including licensing requirements and the scope of supply, system schematics and subcontractor requirements to support the technical services
• Supporting the project management team by preparing installation documentation, reflecting the delivered customer systems, procuring hardware to meet project requirements, scheduling installations in alignment with schedules and budgets and setting up and configuring hardware
• Preparing and packaging hardware for shipping to customer sites, including providing export documentation and communicating with the freight forwarder
• Managing the installation work at customer or supplier sites, working as the sole installer in some cases, and as a team in others
• Completing all work to set standards and regulations
• Supporting bid activities with the design, costing and scheduling as needed for bid requirements
• Providing support for the customer service team when handling return, repair or replacement cases for faulty hardware and supporting on raised technical issues
• Ensuring site configuration documentation is accurate for the end of any phase of work at customer locations
• Handing over to customer support at the end of projects

You MUST Have:
Please apply ONLY if you meet the following criteria:

• Experience in installing and setting up computer hardware, networks, domain accounts and troubleshooting issues
• Experience in handling bespoke installations, cable dressing, management, termination and cable limitations
• IT specific education or an IT professional qualification
• Specific working knowledge of ISO 9001 standards, the configuration of server and network infrastructure and hardware and software specifications
• Exposure to Windows Operating Systems including desktop Windows 10/11 and server, with experience in virtualisation products such as VMware and Hyper-V.
• Strong communication skills, and ideally experience from within a customer facing role, as well as exposure to communicating with various internal departments

Applicants should have the means to be able to travel to customer sites, both within the UK and overseas.

Your Opportunity:
This business provides critical services and solutions within a sector that reaches millions of people every day and recently they have seen an increase in their success leading to team growth. The position holder will be supporting the system delivery team, in the design and installation of systems.
  
On offer is a starting salary of up to £40,000 which will also accompany a peripheral package that will include a substantial holiday allocation and an additional day off for birthdays, a good pension, discounts on services such as gym membership and a selection of other rewards. This is a hybrid role and there will be strong progression plan in place to support the position holder in developing their skills and experience.

If this opportunity interests you then please don't hesitate to contact:

Joshua Whitton - Recruitment Partner

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