Insurance Associate

Working directly alongside the Finance Department. In addition, the candidate will be providing support and departmental assistance where possible and reporting directly into the Finance Manager.

The job role will cover general enquiries with regards to buildings insurance along with property management and ground rent and work closely with the Finance Manager, Brokers and Claims.

Ideally the candidate will also have some previous property knowledge and an understanding of Freeholder and Leaseholder relationships. Desired applicants will have some insurance experience within the property sector.

The successful candidate will be working in a young, focused and versatile group with a highly diligent work ethic.

Day to day duties will include:
• Liaising with brokers to insure new units and to cancel/amend cover where necessary
• Liaising with leaseholders regarding insurance queries and disputes
• Liaising with the claims handers and authorising claims to proceed
• Instructing/reviewing reinstatement valuations and making the necessary amendments to the accounts and notifying leaseholders
• General Ad-Hoc duties as instructed by Finance Manager
• Arrears Recovery
• Account/Dispute resolution
• Invoicing insurance premiums
• General account administration
• Handling general leasehold enquiries over the phone and in writing
• Processing card payments

Candidate requirements:
• Possess knowledge of buildings insurance within the residential property sector; as well as interest in property management and arrears recovery
• CII certified (or a desire to obtain the qualification within the first year)
• Be self-motivated and confident
• Have a good knowledge of Microsoft Office, especially Excel and related programs
• Have customer service experience and a good telephone manner
• Be organised and meticulous in their approach to daily tasks
• Have good communication skills both written and verbal
• Be capable of meeting deadlines and handling large work volumes
• Be able to prioritise workloads and manage time effectively