Insurance Claims Handler

• Location: Ipswich
• Job Type: Full-time, permanent
• Salary Range: From £26,000 depending upon experience

Join a prominent insurance company in Ipswich as a Claims Handler with a focus on Property. This vital role involves managing significant commercial and personal property claims that surpass a £50,000 limit.

• Handle and process property claims over £50,000, conducting thorough investigations and ensuring settlements align with company protocols.
• Supervise claims managed by external administrators within their authority limits, monitoring adherence to time and quality standards.
• Coordinate with loss adjusters, investigators, and other relevant professionals to ensure efficient progress and timely updates on claims.
• Maintain precise records of claims in the system and address any related financial inquiries.
• Compile and dispatch substantial claim notifications to reinsurers and the London office.
• Track ongoing claims and their financial implications.
• Support the Claims Manager in regular claims reviews and undertake various related tasks.
• Evaluate Householders and Commercial claims managed by our MGAs.

• Experience in handling property claims, whether in a commercial or personal capacity.
• Strong technical knowledge of insurance and excellent organizational skills.
• Proficiency in IT systems, especially spreadsheets.
• Excellent communication and analytical abilities.
• Team-oriented with effective collaboration skills.
• Knowledge of regulatory compliance issues.
• Preferably holding a Cert CII or equivalent qualification.
• Solid academic background, particularly in Maths and English at GCSE level.

• Flexible hybrid working arrangement – minimum 3 days in-office.
• 20 days of annual leave, with potential to increase to 26 days.
• Employer-provided pension and a life insurance scheme offering four times the salary.
• Private health insurance.
• Support for professional development, including Cert CII.
• Relaxed dress code

We are dedicated to promoting equality and embracing diversity, ensuring all employment decisions are based on qualifications, merit, and business needs. We uphold a policy of equal opportunity and do not engage in or tolerate any form of discrimination or harassment.

To apply for the Claims Handler - Property role, please forward your CV and a cover letter explaining your relevant experience and your interest in this position.