Insurance Executive

Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing and distribution solutions.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

We have an exciting new opportunity to join our Culina Group team as an Insurance Executive on a fixed-term basis. This position is crucial for ensuring the smooth operation of the insurance department and contributing to the company’s overall success with managing claims. 

The Insurance Executive plays a vital role in the insurance department, acting as the primary point of contact between clients and insurance providers. This position requires a strong understanding of insurance products, excellent communication skills, and the ability to work independently and as part of a team. 

Key responsibilities of an Insurance Executive:

• Keeping the Motor Insurance Database (MID) up to date with all company vehicles, cars, vans and HGVS, ensuring they are added and removed from the correct policies
• Managing relationships between internal businesses and external clients 
• ULR sending over all invoices from internal systems to our TPA to recover monies from TP Insurance company for non - fault accidents
• Monitoring the motor accidents within the group and ensuring all relevant investigations have been completed and shared with our external partners to allow a quick turnaround of liability and keep costs down
• Providing all relevant documents to solicitors and working with them to ensure they have everything to finalise and make a decision on any outlying claims
• General administration duties such as managing the post that comes in and sharing with the relevant stakeholders
• TP Complaints handling and ensuring the TPA are making regular communication with them to resolve any issues they have
• Sharing insurance documents / certificates with internal businesses and customers
• Assisting with the Employers liability claims and Freight claims

• Insurance Industry Knowledge: a thorough understanding of insurance principles, policies, procedures, and various types of coverage (e.g., property, auto, liability, marine, etc.).
• Legal and Regulatory Understanding: knowledge of relevant laws, regulations, and compliance requirements governing the insurance industry to ensure all claims adhere to legal standards.
• Claims Process Expertise: experience managing the entire claims lifecycle, from initial notification and investigation to negotiation and settlement.
• Investigation and Fraud Detection: proficiency in gathering evidence, conducting thorough investigations, and identifying potentially fraudulent claims.
• Risk Assessment: the ability to evaluate risk and determine liability and quantum (the amount of a claim).
• Litigation Management: knowledge of the litigation process, including arbitration, mediation, and working with legal counsel or external experts like loss adjusters.
• Data Analysis: the ability to analyse claims data to spot trends, assess risk, and propose process improvements.
• Financial Acumen: competence in estimating costs, setting reserves, and managing budgets related to claims. 
• Communication skills, customer service & empathy, negotiation skills, attention to detail, IT proficiency

As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – Competitive holiday entitlement of 25 Days + 8 Bank Holidays
• Company Bonus  – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme 
• Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
• Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer
• Life Assurance - x4 your annual salary
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!