Insurance Executive household

We are thrilled to be partnering with a global insurance broker, renowned for its commitment to employee development and client satisfaction. They are seeking a highly motivated Account Executive to join their close-knit team of 7, specialising in household insurance. This is a fantastic opportunity to become an integral part of a growing business, with significant earning potential and clear pathways for professional advancement.

This fast-paced role focuses on managing the end-to-end renewal process for your book of Household Insurance clients. You will be responsible for servicing inbound enquiries from the web and engaging with warm customers regarding a renewal quote. While product training and sales techniques can be taught, a customer-centric approach and a desire to build a career in broking/sales are paramount.

Key responsibilities:

• Control the renewal process for your clients, ensuring a seamless and efficient experience.
• Gather comprehensive information from clients and prospects using superb communication skills.
• Maintain and grow your book of business by proactively chasing and securing new business leads.
• Openly discuss renewal terms with customers, seeking and presenting alternative options to meet their needs.
• Collaborate with brokers to gain access to the most competitive terms that align with your clients' objectives.
• Visit clients as appropriate, leveraging your excellent interpersonal skills to build strong relationships.
• Efficiently assess and resolve account queries and credit control matters, escalating concerns where necessary.
• Identify and act upon new business opportunities, exercising sound judgement to recommend appropriate solutions.

What we're looking for:

• Insurance Acumen: A good understanding of insurance principles is essential, ideally coupled with a strong desire to develop a career in broking/sales.
• CII Qualified (or Working Towards): Holding or actively working towards a Chartered Insurance Institute (CII) qualification (Cert CII/Dip CII) is highly desirable. Full funding towards continued CII qualifications will be provided.
• Customer Centricity: An unwavering focus on delivering excellent client service, always prioritising the customer's needs.
• Communication Skills: Exceptional verbal and written communication, and interpersonal skills, capable of building rapport and trust.
• Proactive & Confident: A self-starter with a proactive approach to workload management and a confident demeanour when interacting with clients and colleagues.
• Target-Driven: Comfortable working to targets in a fast-paced environment, with a proven ability to achieve and exceed goals.
• Attention to Detail: Due diligence in administration, policy documents, and processes, with outstanding accuracy and attention to detail.
• Industry Knowledge: Strong knowledge of the client market and the broader insurance industry network (London Market, Lloyds, and wider industry) is highly advantageous.
• Ambiguity Management: Ability to actively deal with ambiguity and adapt to changing priorities.
• Continuous Learner: Committed to continually building your industry knowledge and seeking professional development.
• Systems Experience: Acturis systems experience is desirable but not essential.
• Eligibility: Must be eligible to work in the UK.

Why join this team?

• Career Development: Clear pathways for career progression within a global broker, with full funding for CII qualifications.
• Fantastic Earning Potential: Competitive base salary plus a robust quarterly bonus structure, offering excellent OTE potential
• Supportive Environment: Work within a close-knit team, benefiting from a collaborative and supportive culture.
• Varied Role: Engage in diverse tasks, from client renewals and endorsements to new business development.
• Exceptional benefits including 25 days holiday, x4 life assurance, discount gym membership, and a discount portal with loads of benefits, career development and training.

If you are ready to take the next step in your insurance career and possess the drive and dedication to excel in a client-focused, target-driven environment, we want to hear from you!