Integration Engineer - Enterprise

The role delivers scalable, high-quality integrations that power innovative fintech experiences across platforms. 3+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. Strong experience with web and mobile technologies, including APIs, REST, Web Services, HTTP, and modern application frameworks. Proficiency in one or more major programming languages such as Java, JavaScript, C#, Python, C++, or similar. Ability to translate complex business requirements into detailed technical designs and integration solutions. Proven troubleshooting skills to quickly diagnose and resolve integration and API-related issues. Exceptional communication and presentation skills, with the ability to engage technical teams and C-level stakeholders effectively Collaborate with deployment teams and product development teams to diagnose and resolve issues encountered during product integration. Act as the primary technical point of contact for the merchant for all implementation-related activities throughout the integration lifecycle. Facilitate setting up of test accounts, provide technical development support, and guide the merchant through testing, validation, certification pre-launch activities, and post-sales performance. Be customer-facing as the technical lead and drive technical conversations that result in the delivery of the project. Provide customer support via phone and chat and troubleshoot technical issues. Advise management and appropriate groups on support issues impacting customer satisfaction and provide recommendations for appropriate actions. Demonstrate a clear understanding of merchants' product, process, and technical requirements of payment processing across all channels and the ability to match these with existing solutions. In your day-to-day role, you will . Act as the primary technical point of contact for partners and merchants throughout the end-to-end integration lifecycle Translate business requirements into detailed technical designs and guide clients through development, testing, and pre-launch activities Provide hands-on coding support and troubleshoot complex API and integration issues across web and mobile platforms Collaborate with Product, Engineering, Risk, Compliance, and other stakeholders to address feature gaps and enable successful launches Serve as the “Voice of the Customer,” delivering feedback to internal teams to improve product usability and functionality