Interim B2C Credit Controller

Customer-Focused Credit Control Opportunity

A growing Bristol-based business is seeking an experienced Credit Controller to join their finance team on an interim basis. This role focuses on B2C collections, making it ideal for someone with strong customer service skills who can confidently manage payment conversations whilst maintaining a positive customer experience.

Key Responsibilities

Managing outstanding customer accounts and reducing aged debt
Contacting customers by phone, email and letter regarding overdue balances
Negotiating payment plans and finding practical solutions
Resolving customer account queries professionally and empathetically
Maintaining accurate records of collection activity
Working closely with finance and customer service teams
What We're Looking For

✅ Previous Credit Control, Collections or Accounts Receivable experience

✅ Strong B2C (consumer collections) background

✅ Excellent customer service and relationship-building skills

✅ Confident handling sensitive conversations over the phone

✅ Strong organisational and problem-solving abilities

Why Apply?

Hybrid working after training
Friendly and supportive team
Immediate start available
Potential for extension
Fast-paced and rewarding environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Only candidates based in UK and eligible to work in UK are allowed