Interim HR Operations Manager

We’re the team behind the UK’s telecom networks—building, upgrading, and keeping the country connected! From fibre installs to 5G rollouts, we make it happen with innovation, speed, and a smile. If you love a challenge and want to be part of something big, Comex 2000 is the place to be.

We are looking for an HR Operations Manager on a 6‑month fixed‑term contract to lead HR service delivery across a diverse telecoms workforce. Reporting to the HR Director, you will manage a small HR team and drive efficient, compliant, and digitally enabled HR operations that enhance the employee experience.

What you’ll do

• Deliver consistent, high‑quality HR operational support across the employee lifecycle, including onboarding, changes, offboarding, and HR advice
  
• Improve HR processes by introducing automation and digital tools to increase efficiency and reduce manual work
  
• Monitor HR service performance using KPIs and take action to drive continuous improvement
  
• Act as an escalation point for complex HR queries from HR Advisors and the wider business
  
• Produce HR reports and insights to support workforce planning and leadership decision‑making
  
• Ensure compliance with employment legislation, GDPR, data security, sponsorship, and governance requirements
  
• Support and educate managers on HR policies, compliance, and best practice
  
• Lead, coach, and allocate work across the HR Operations team to ensure effective delivery
  

Requirements

• A confident people manager who enjoys leading, coaching, and developing HR teams
  
• A strong communicator who can build relationships, influence decisions, and handle sensitive matters with care
  
• Someone who thrives in a fast‑paced environment and can juggle multiple priorities with attention to detail
  
• A solid background in HR operations, compliance, and employment best practice
  
• Comfortable using HR systems, digital tools, and data to improve how things are done
  
• Experience delivering process improvements and helping teams work more efficiently
  
• Confident working with HR data and sharing insights with senior leaders
  
• Able to collaborate effectively with stakeholders at all levels of the business
  
• Ideally you will be immediately available or available at short notice
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