Intermediate Track Fee Earner

Join one of the UK’s leading providers of insurance and legal services, trusted by major insurers, brokers, and MGAs to deliver fully outsourced claims solutions. This forward-thinking company combines deep insurance knowledge with legal expertise to offer an exceptional claims journey for every customer. Their success is built on long-standing partnerships, a strong team culture, and a commitment to employee growth and wellbeing — all underpinned by five core values that shape everything they do.

My client is looking for an experience RTA legal Executive to conduct litigated and non-litigated personal injury claims where the value is up to £25,000 in an efficient and proactive manner up to a successful conclusion.

Key Duties & Responsibilities

• Proactively and efficiently run a caseload that will consist of OIC and MOJ RTA claims with the intention of maximising damagers for our client by considering and pursuing all relevant heads of loss.
• To identify and flag vulnerable clients from the outset and flag any vulnerability on the system, accurately record why those vulnerabilities have required extra time, care, and attention when you speak to the client.
• To obtain all relevant and necessary evidence (medical or otherwise) to establish liability and value quantum ensuring that you follow departmental practice of which agency to instruct.
• To carry out due diligence of your clients at key stages in the case and ensure clients are fully warned about fraud and fundamental dishonesty at key stages using standard letters and processes in our system.
• Instruct Counsel, attend conferences, Court hearings, JSMs etc, when necessary either in person or remotely
• To ensure clear and unequivocal instructions are obtained from any relevant lay and/or Litigation Friend and/or insurance clients and that they are fully documented.
• Achieve and exceed various targets set in relation to WIP, fee income, settlements, closure and issuing.
• To ensure clients are kept informed and up to date on a regular basis throughout the life of the claim by proactive communication.
• To ensure that correct retainers and rates are sent to the client, that costs estimates are updated annually, and retainer rates reviewed regularly.
• To ensure that all evidence is closely scrutinised and stressed checked and cross referenced to all other evidence of both the Claimant and Defendant for inconsistencies.
• Discuss liability and/or quantum offers with the relevant parties, making use of the telephone rather than letter whenever possible to build a stronger client rapport.
• To assist with any internal projections or mentoring of staff that your manager or HOD deems appropriate for you to assist with.

Experience & Knowledge

• A Solicitor, ILEX qualified or file handler of substantial experience of running their own caseload within the personal injury field.
• A proven track record of running your own successful caseload ideally within a claimant personal injury environment.
• A good working knowledge of the CPR, relevant case law and legislation as well as experience of progressing claims in a timely manner in accordance with the CPR.
• To understand the Intermediate Track Fixed Fee regime introduced in October 2023.
• The ability to liaise and build up a rapport by using effective communication with all external agencies during the life of a claim including medical agencies, investigators, barristers etc.
• Good IT skills with a sound working knowledge of VF or a similar case management system and essential MS Office knowledge.

Benefits

25 days' holiday per annum
Holiday buy and sell scheme
Hybrid working model (in relevant role)
2 x Volunteering days to support charitable initiatives
Matched Giving – up to £250 matched for personal charity fundraising for a registered charity
Medicash cash plan – claim back dental / physio / optical appointments
My Medicash App – including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
Discounts and cash back on travel and shopping through Medicash extras
Life Assurance Scheme (4 x salary)
Pension scheme
Funded driving theory test (in relevant role)
Active network of Wellbeing Champions – providing mental health support
Training and development opportunities
Funded social events to connect with your colleagues
Dress for your day policy

This is a fantastic opportunity for someone passionate about making an impact in the legal sector.

If you have the skills and enthusiasm to excel then please send your updated CV to or call Chris on to discuss the role further.